- Report: #1051671
Report - Rebuttal - Arbitrate
Complaint Review: Empire Today - New York/Long Island
Empire Today - New York/Long Island333 Northwest Avenue North Lake, Illinois USA
Empire Today - New York/Long Island Empire Today Rip-Off Scam And False Advertising North Lake Illinois
*UPDATE Employee: ET Customer Support
*Consumer Suggestion: The $99 Special
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I called Empire Today to get an estimate to rip up the carpeting in my daughters room. Her room is maybe 10 X 10. It's a very small room. Empire Today or 1-800-Carpet advertised on TV that I will be $99 any room of the house. You just have to pay extra for installation. I obviously didn't expect to pay $99 to put wood flooring down in the room. I'm not an idiot. I estimated with material, and installation, plus taxes it would cost about $600. The in-home saleswoman showed up, and took the measurements of the room. She said it was small. She sat down and crushed the numbers. I was waiting for her response.
When she finally told me how much she wants to charge to put down wood floors in this tiny room I almost fell off my chair. She told me that it would cost me $2,400. She said wait with the $99 a room promotion the new total would be $1,500. I still was shocked. I got up and said to her thank you very much, but there is no way in hell that I'm going to pay that much for this tiny litle room. You can leave now, and have a nice day. She walk out. Boy have I learned my lesson on this company. Has anyone else out there been ripped off by them too? I would love to hear it. They should be put out of business and sued. The Better Business Bureau should be contacted. FALSE ADVERTISING!
This report was posted on Ripoff Report on 05/17/2013 09:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Empire-Today-New-YorkLong-Island/North-Lake-Illinois-60164/Empire-Today-New-YorkLong-Island-Empire-Today-Rip-Off-Scam-And-False-Advertising-Nort-1051671. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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