- Report: #1036233
Report - Rebuttal - Arbitrate
Complaint Review: Empire Today
Empire TodayLakewood, Colorado United States of America
Empire Today Worst Carpet Company Ever Lakewood, Colorado
*UPDATE Employee: ET Customer Support
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We called and 2 other installers arrived and told us this was the wrong padding. Well to make a long story short we had our carpet pulled back up, installer tore carpet up quickly which resulted in runners in the commercial grade carpet. They began to use a hot glue gun to glue fibers back into the runners which resulted in total failure. The padding has now began bunch under the 3 year old carpet. We have tried to get help from Empire today but to no avail. They ripped us off.
This report was posted on Ripoff Report on 03/19/2013 05:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Empire-Today/Lakewood-Colorado-/Empire-Today-Worst-Carpet-Company-Ever-Lakewood-Colorado-1036233. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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