I had Empire Today install a bath liner. The liner looked nice but, I then realized I could have installed tile for the price I paid for the liner.
Later I had problems with my plumbing in the kitchen, I had to get the line replaced due to the line had collapsed. When the plumbers were doing the work they discovered that the lines connecting one of the toilets and the bathtub were disconnected from the house. Upon further research the plumbers find that the cause was the tub liner was not screwed to the line underneath the house. Instead of screwing the drain on the tub to the main line Empire had filled the surroundings with some kind of caulk looking substance. In time the caulk gave out and each time we showered water would leak underneath causing the floor to rot.
My house being pier and beam, It was difficult to see water underneath. In time the water saturation underneath the house has caused the foundation to shift and the pipes to seperate. I am not able to bathe in my house or use one of the toilets.
We have been out of our house since May 2012 here it is approaching the end of August and Empire still will not take responsibility.
I am currently living with my sister, my brother and son have to shower at the gym or friends houses. My insurance will not cover the damage, I have been laid off work therefore I am not able to apply for a loan.
Now Empire is telling me I have to contact the installers insurance company, why? Empire is the company that I contracted the work with not the intallers.
How can company be so heartless and not care about their customers?