- Report: #692630
Report - Rebuttal - Arbitrate
Complaint Review: Empire Today
Empire Today333 Northwest Ave. Northlake, Illinois United States of America
Empire Today Lock Up Your Valuables Northlake, Illinois
In attempting to resolve this with Empire, I hired a lawyer who sent a letter and I also spoke to several Empire administrators who gave me the run around for months. They absolved themselves of any responsibility based on the finding of the police investigation, and suggested that, since they use sub-contractors, they were not responsible.
You might assume Empire is sending their own employees to install the carpet. Not true. Many of them are day workers who are hired by sub-contactors, and Empire simply denies any responsibility for their actions.
Be careful of who you let into your home and know exactly who is responsible if things go wrong. Hide or lock up all your valuables, and have a video camera or two recording the actions of the workers since there is really no other way to prove what happened.
Most important, NEVER, EVER hire Empire Carpets!
This report was posted on Ripoff Report on 02/08/2011 04:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Empire-Today/Northlake-Illinois-60164/Empire-Today-Lock-Up-Your-Valuables-Northlake-Illinois-692630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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