Empire flooring g Phoenix Sales rep and installer William Sales rep lies to customer, then shows up at customer home to start a fight in front of little children. Phoenix, Arizona

Empire flooring today set up an appointment to estimate the cost for all new carpet in my house, there rep lied and said no one answer the door.  Truth of the matter the guy never showed up we have a big bay window that was open and my wife home all day waiting for this appointment.  The rep rescheduled for the next morning at 9am, I called the rep at 9:05 asking if he was coming or not, he told me he is in route and would be there in 20 min.  I decided to call empire flooring at 9:45 and tell them there rep has not showed up they told me he is 50 miles out, and would be there between 9-11. So I told them this bad customer service is reason I will write bad review and I do not want there service at all.  Within 15 min the rep came to my house and started a fight with me in front of my 2 year old daughter my wife and my 1 month son, this is unbelievable. I have never been treated so poorly by any company in my life.