• Report: #699089

Complaint Review: EmpireToday

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, February 23, 2011
  • Updated: Fri, February 25, 2011

  • Reported By: DEW — Tabernacle New Jersey United States of America
EmpireToday
Internet United States of America

EmpireToday Empire carpeting, No-name carpet, no warranty without professional cleaning receipts, no stain resistance, carpet rot, carpet rippling, only 6yrs. Old. Internet

*UPDATE Employee: Businss Response

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Had plush carpet installed in 2005, by Empire Carpeting. I was not happy with constant problems with staining of rugs. We had it professionally cleaned several times. Did not permanently remove stains. We do not wear shoes in our home and I have a housekeeper. Each time it was cleaned carpet was stain guarded. I also had a spot buster machine for small spot treatments.

I have never encountered such poor service from a company in all my life.I called them for a service call for staining around 2007. They said there was no warranty because the carpet had been cleaned improperly. I do not recall being told how to clean this carpet. I have a Masters Degree plus 30 credits toWard my PHD. I think I am able to follow directions and I know FRAUD when I experience it.

I bought my own steam treatment system to clean my wall to wall carpet and still no luck. The rugs are now full of dry rot and wrinkles and look atrocious. Calling them again in February,2011, I was told they would not come out to see my rugs. What a caring company.

Do not do business with this company. Have you ever heard of Beaulieu carpet.? Never again.

This report was posted on Ripoff Report on 02/23/2011 04:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/EmpireToday/internet/EmpireToday-Empire-carpeting-No-name-carpet-no-warranty-without-professional-cleaning-re-699089. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on EmpireToday

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Businss Response

AUTHOR: Business Response - (United States of America)

I have read your other comment and posted a response to you. I want to be sure that you have my contact information because we have offered to work with you on a mutually agreed upon resolution. You can reach me at customersupport@empiretoday.com or contact me via phone at 888-588-2315 x4195. Rebekah Clerk, National Customer Service Manager
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory