- Report: #850002
Report - Rebuttal - Arbitrate
Complaint Review: Encantada Mobile Home Park
Encantada Mobile Home Park1000 Cayote Tr Las Cruces, New Mexico United States of America
Encantada Mobile Home Park ARC - American Residential Communities, Poor management, principals, and costs Las Cruces, New Mexico
*UPDATE Employee: Plumbing & Tree issue Lot #077
They expect the residents to maintain a neat, clean lot, but the vacant spaces are not pristine. It is difficult for a 85-year-old person to clean a yard (which catches leaves and debris from around the park, due to NM's famous winds). It is hard for that person to hire someone when he/she is on a fixed income. The park manager insists if it isn't clean, they will clean it and charge the resident. I've witnessed elderly people who can barely walk, trying to clean their yards.
Management is nasty and inefficient. In cases of plumbing, they have "fixed at" problems, just enough to keep the issue at bay for a few more months. They have balked at cutting down trees that have done damage to the resident's home (growing into or pushing on them). In one case, the tree beat the roof into a plup, causing the home owner to have it repaired.
When residents want to move out, management has made the experience distasteful and costly. So many residents want to leave but can't because of the cost of moving. Others are leaving like flies. The vacant spaces are a tribute to the management and ownership of the park. In my opinion, Encantada has made living there an aggrevation instead of a joy.
This report was posted on Ripoff Report on 03/07/2012 10:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Encantada-Mobile-Home-Park/Las-Cruces-New-Mexico-88001/Encantada-Mobile-Home-Park-ARC-American-Residential-Communities-Poor-management-princi-850002. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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