• Report: #998480

Complaint Review: Encompass Insurance

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  • Submitted: Thu, January 17, 2013
  • Updated: Thu, January 17, 2013

  • Reported By: Auto Body Repair Shop — Chicago Illinois United States of America
Encompass Insurance
9022 Heritage Parkway Woodbridge, Illinois United States of America

Encompass Insurance CLAIMS NOT PAID IN FULL Woodbridge, Illinois

*Consumer Comment: Cant litigate? Go Appraisal

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Be careful if your are considering Encompass as your insurance company. Their Adjusters are rude and not interested in making sure a customer's car is repaired to pre accident condition. Corporate is only interested in saving money, wanting to use aftermarket parts and not paying for necessary repairs to fix customer cars properly. They are under cutting automotive labor rates and not paying for actual parts needed.

This report was posted on Ripoff Report on 01/17/2013 11:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Encompass-Insurance/Woodbridge-Illinois-60517/Encompass-Insurance-CLAIMS-NOT-PAID-IN-FULL-Woodbridge-Illinois-998480. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Cant litigate? Go Appraisal

AUTHOR: ClaimAdvocate - ()

What do you expect? Encompass is actually ALLSTATE owned and operated.  Many carriers change their names or buy into another operation to clean up their name and get your business. 

If the repairs are sub standard or have devalued your car and the repairs did not brig your car back to the pre- loss condition, you have the right to demand appraisal by 2 outside appraisers and an umpire . Of course you have to hire your own appraiser who can be an independent adjuster, public adjuster, auto body shop man, or even your pastor. Just about anyone you like who you feel can advocate for you. If your and the company's selected appraiser cannot agree on the final amount, they will choose an impartial umpire and the cost is split between you and Encompass.

The total cost can run you with both your appraiser and umpire $1000. Is it worth the cost? You will almost always get more money out of the appraisal process.

Otherwise, stay away from Encompass (Allstate) and be better off for it.   
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