- Report: #141168
Complaint Review: Encore Marketing Group
Related Reports
Featured Ripoff Reports
Ripoff Reports
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
Special Features
-
Doctored Reviews is designed to help patients, doctors, and websites understand the problems created by Medical Justice, a company trying to restrict online patient reviews, and to offer some ways that let patients freely talk about their healthcare experiences. -
The government should serve voters, not corporate special interests. Public Citizen works to empower ordinary citizens, reduce the influence of big corporations on government, open the government to public scrutiny, and hold public officials accountable for their misdeeds. -
WHAT YOU NEED TO KNOW ABOUT THE BBB: NOT a government agency as listed in your local phone book. Instead the BBB is a private non-profit / franchise operation. 20/20 exposes the BBB, Hamas Terror Group Gets 'A' Rating - BBB is running a "pay for play" scheme.
| Encore Marketing Group 260 South Churton Street Suite 204 Hillsborough, NC 27278
Nationwide U.S.A. |
|
Encore Marketing Group-Craig Staple No paycheck, Stealing Money from Account Reps, fruad!!! NC CA
*UPDATE EX-employee responds: Not the Worst, But Close!
*UPDATE EX-employee responds: Encore has nothing to do with Customer Service for SBC or Bellsouth.
*Consumer Comment: Encore Marketing Group soliciting in Los Angeles
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
Encore is a marketing company who is on contract with SBC and Bellsouth. Encore would hire reps to provide outside sales for both companies. The company did not provide us any document tracking the products we sold, which meant we had no way of knowing what we did/didnt get paid for.
My salary never came close to what was promised based on quota. When reps would quit, most of the time they never got a last paycheck. Encore did not follow specific guidelines that were given by SBC. Errors on paycheck were sometimes never fixed. I think Encore owes me thousands of dollars for work that did go through, but was never paid on. Ive kept in contact with many businesses that said theyre work was installed.
The website is nothing close to the real thing. They have no way of accuratly tracking any order placed in CA for SBC business. The owner of the company craig staple, promised reps benefits in August of 2004, and instead, our salary was revoked, and we were all turned 1099. Encores turn over rate for employees was very high. (I wonder why) This is something Ive heard Project managers from SBC show concern from. DO NOT DO BUSINESS WITH ENCORE. Shut them down before they rip you off as an employee or customer. Craig Staple, is a liar and crook.
31-Im DONE!
CA, California
U.S.A.
My salary never came close to what was promised based on quota. When reps would quit, most of the time they never got a last paycheck. Encore did not follow specific guidelines that were given by SBC. Errors on paycheck were sometimes never fixed. I think Encore owes me thousands of dollars for work that did go through, but was never paid on. Ive kept in contact with many businesses that said theyre work was installed.
The website is nothing close to the real thing. They have no way of accuratly tracking any order placed in CA for SBC business. The owner of the company craig staple, promised reps benefits in August of 2004, and instead, our salary was revoked, and we were all turned 1099. Encores turn over rate for employees was very high. (I wonder why) This is something Ive heard Project managers from SBC show concern from. DO NOT DO BUSINESS WITH ENCORE. Shut them down before they rip you off as an employee or customer. Craig Staple, is a liar and crook.
31-Im DONE!
CA, California
U.S.A.
This report was posted on Ripoff Report on 05/02/2005 01:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Encore-Marketing-Group/nationwide/Encore-Marketing-Group-Craig-Staple-No-paycheck-Stealing-Money-from-Account-Reps-fruad-141168. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on Encore Marketing Group
Search for additional reports
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 UPDATE EX-employee responds
Not the Worst, But Close!
AUTHOR: Russ - (U.S.A.)
SUBMITTED: Sunday, January 15, 2006
I have worked for some strange companies in my life, but none as poorly run and uncaring as Encore.
In my two months as Sales Director in Jackson, MS, there was never an accurate payroll issued. Most of the time, orders that were processed and confirmed by BellSouth mysteriously appeared on reps commission sheets as "declined". I had reps that turned in 6, 7, even 8 sales a day, consistently with expected commissions of $300-$400 and they wound up getting two week checks for $200-$300!
Rather than address the issue, the CEO and VP kept saying that they "emailed BellSouth" and were waiting for "confirmation". Horsepuckey! If they had the relationship with BellSouth they claimed, a simple phone call to BellSouth would have cleared the matter in minutes. I waited two weeks for confirmation of orders and never received them.
Pie in the sky promises? None bigger than Encore's! But delivering what they promised? Not even close. Their system of processing and paying isn't crooked, but it's not truly ethical, either.
Regrettably, this type of company does not look to attract high caliber, professional sales people. With their blind ads, inflated income potential, and focus on recruiting rather than retention, our office was filled with a never ending stream of "entry-level" sales people. With no way to check the applicants out, all sorts of equipment theft, obscene phone calls, death threats, and finally, a physical attack on my person occured.
The company's attitude was casual at best. Can they be sued for promoting conduct conducive to violence? Who knows.
I finally could not bring myself to interview anyone knowing what kind of aggravation they may have to suffer. So the revolving door that is Encore keeps going around and around like a perverse merry-go-round, but for this former employee, the ride is over and I am eternally grateful to be gone.
RB
Jackson, MS
In my two months as Sales Director in Jackson, MS, there was never an accurate payroll issued. Most of the time, orders that were processed and confirmed by BellSouth mysteriously appeared on reps commission sheets as "declined". I had reps that turned in 6, 7, even 8 sales a day, consistently with expected commissions of $300-$400 and they wound up getting two week checks for $200-$300!
Rather than address the issue, the CEO and VP kept saying that they "emailed BellSouth" and were waiting for "confirmation". Horsepuckey! If they had the relationship with BellSouth they claimed, a simple phone call to BellSouth would have cleared the matter in minutes. I waited two weeks for confirmation of orders and never received them.
Pie in the sky promises? None bigger than Encore's! But delivering what they promised? Not even close. Their system of processing and paying isn't crooked, but it's not truly ethical, either.
Regrettably, this type of company does not look to attract high caliber, professional sales people. With their blind ads, inflated income potential, and focus on recruiting rather than retention, our office was filled with a never ending stream of "entry-level" sales people. With no way to check the applicants out, all sorts of equipment theft, obscene phone calls, death threats, and finally, a physical attack on my person occured.
The company's attitude was casual at best. Can they be sued for promoting conduct conducive to violence? Who knows.
I finally could not bring myself to interview anyone knowing what kind of aggravation they may have to suffer. So the revolving door that is Encore keeps going around and around like a perverse merry-go-round, but for this former employee, the ride is over and I am eternally grateful to be gone.
RB
Jackson, MS
Respond to this report!
What's this? #2 UPDATE EX-employee responds
Encore has nothing to do with Customer Service for SBC or Bellsouth.
AUTHOR: Rob - (U.S.A.)
SUBMITTED: Friday, June 10, 2005
Job ad in LA TIMES
This is not a Customer Service Position. Encore has nothing to do with Customer Service for SBC or Bellsouth. When working for Encore Marketing, you are SELLING products to Businesses who already have SBC or trying to win the business back based on current SBC prices and promotions.
You will not make a "salary" or get paid hourly. Pay structure is based off of C.P.V or "Core Products" youve sold the customer. The Idea behind "20/hour" is calculated at selling 1 core product per hour.
This is not a Customer Service Position. Encore has nothing to do with Customer Service for SBC or Bellsouth. When working for Encore Marketing, you are SELLING products to Businesses who already have SBC or trying to win the business back based on current SBC prices and promotions.
You will not make a "salary" or get paid hourly. Pay structure is based off of C.P.V or "Core Products" youve sold the customer. The Idea behind "20/hour" is calculated at selling 1 core product per hour.
Respond to this report!
What's this? #3 Consumer Comment
Encore Marketing Group soliciting in Los Angeles
AUTHOR: Cocoa - (U.S.A.)
SUBMITTED: Wednesday, June 08, 2005
BEWARE: Encore Marketing Group is soliciting in the Los Angeles Times News Paper. The ad reads: CUST.SERVICE/CUSTOMER RETENTION. $20/hour. 6 positions in regional office. Previous cust serv or servey exp. Call 323-265-4633.
When called, I was told very little information, instead given a interview time the very next day even though I clearly do not qualify under the requirements of the ad. I urge job seekers, especially the desperate ones, to beware of staffing agencies like Encore who offer "too good to be true" salaries in order to blind ones good judgement against fraud or misrepresentation.
When called, I was told very little information, instead given a interview time the very next day even though I clearly do not qualify under the requirements of the ad. I urge job seekers, especially the desperate ones, to beware of staffing agencies like Encore who offer "too good to be true" salaries in order to blind ones good judgement against fraud or misrepresentation.
Respond to this report!
What's this? 
