- Report: #564131
Report - Rebuttal - Arbitrate
Complaint Review: Encore Marketing Group/Consumer Advocate Response Group
Encore Marketing Group/Consumer Advocate Response GroupPO Box 5152 Des Plaines, Illinois United States of America
Encore Marketing Group/Consumer Advocate Response Group 24 Protect plus; Escape Plus; Shopping Essentials; Consumer Credit Counsil Too good to be true? YES! It is as far as Consumer Advocate Response Group is concerned Des Plaines, Illinois
*General Comment: Encore Marketing Group
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On January 15th 2010 I was listening to a local radio station when an advertisement came on from " Consumer Credit Council Service". The advertisement sounded la'git because they protrayed themselves as the Consumer Credit Councilling Service.
I called the 1-800 number was immediately connected to a rep that basically sold me a package of coupons he said was worth $1500. for $4.95 plus 5.00 for "overnight shipping fees" Total costs $9.95. Which was debited from my account that day.
I was told that these coupons could be used at any grocery store of my choice.
Today is February 3, 2010 and I still have not received my "coupons", which were to have been "overnighted". I have called numerous times to get placed on hold for up to 15 mins at a time, I was told that I have to wait 30 days and call back then if I have still not received my coupons, they would void that order and send me new ones?
To all consumers please be aware of this scam, I was mislead by them thinking they were associated with the Consumer Credit Councilling Services, whom I have great respect for assisting consumers with credit issues. They are not.
This report was posted on Ripoff Report on 02/03/2010 03:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Encore-Marketing-GroupConsumer-Advocate-Response-Group/Des-Plaines-Illinois-60017/Encore-Marketing-GroupConsumer-Advocate-Response-Group-24-Protect-plus-Escape-Plus-Shop-564131. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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