- Report: #550347
Complaint Review: Encore Payment Systems - Prodigy Payment Systems - Momemtum Payment Systems
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| Encore Payment Systems - Prodigy Payment Systems - Momemtum Payment Systems 3801 Arapaho Road
Dallas, Texas United States of America |
|
Encore Payment Systems - Prodigy Payment Systems - Momemtum Payment Systems They have bad business practices Dallas, Texas
*UPDATE Employee: Follow up to initial rebuttal
*UPDATE Employee: OUR CUSTOMER SERVICE COMMITMENT
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This report was posted on Ripoff Report on 01/06/2010 01:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Encore-Payment-Systems-Prodigy-Payment-Systems-Momemtum-Payment-Systems/Dallas-Texas-75001/Encore-Payment-Systems-Prodigy-Payment-Systems-Momemtum-Payment-Systems-They-have-b-550347. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Follow up to initial rebuttal
AUTHOR: Encore payment systems - (U.S.A.)
SUBMITTED: Tuesday, April 19, 2011
#2 UPDATE Employee
OUR CUSTOMER SERVICE COMMITMENT
AUTHOR: Encore payment systems - (U.S.A.)
SUBMITTED: Thursday, January 21, 2010
Encore Payment Systems takes pride in providing excellent customer service and an ethical sales approach. We strive for complete customer satisfaction in our day-to-day interactions and in our overall customer relationships. We provide services for tens of thousands of relationships every day and although we try, some of our customers are not completely satisfied with every decision.
We are committed, however, to working with our customers and all independent sales representatives to resolve any and all concerns. We cannot, however, address issues that are not brought to our attention. Anonymous blogs and comments on the internet are difficult to address due to the lack of information and the indirect communication style employed. Therefore, if you have any questions or concerns we ask you to please contact our Customer Resolution Team and allow us an opportunity to address your issues by calling us directly at 866-808-4621 or cs@encoreps.com.
Please help us improve our communication on all levels by calling us immediately if you have any concerns whatsoever. If you have already tried to address your concerns and did not get the result you had hoped for, please call us ONE more time. OUR COMMITMENT to you is to LISTEN to you and make every effort to favorably resolve your situation, whether you are a merchant or an independent sales representative. Your concerns are OUR concerns.
Encore Payment Systems
Executive Management Team
