• Report: #875236

Complaint Review: Encore Payment Systems

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  • Submitted: Sat, April 28, 2012
  • Updated: Wed, June 13, 2012

  • Reported By: Romulan Ale — Youngstown Ohio United States of America
Encore Payment Systems
Internet United States of America

Encore Payment Systems My two day employment experience with Encore payment systems turned out to be a rip off of my time, effort and office supplies. These people yelled at me when I wouldn't slam my niece with processing, Internet

*Consumer Suggestion: Help spread the word.

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I spoke to Seth Klien after resonding to a sales agent add that I found on a popular career building website. He explained that Encore payment systems was in the bussiness of selling credit card payments systems to bussineses and that the area that I live in was an untapped market and that was pretty an unlimited earning potential. He said that all of the appointments were preset and that clients would be expecting me. 

He asked me few qualifying questions and then aksed me if I thought I could do the job. I replied to him yes then he sent me a link to fill out my personal information to do a background check and within minutes he said I passed. There was never an actual job aplication with edjucation and employment history. I found that unusual. Seth then put me on the phone with a second gentleman who reinterated the earning potential with the company and repeated the points on thier residual income as well as the career path up thier coororate ladder.

I was then given times for conference call that i was to call into. 1 for orientation, and another for a trianing webenar. at the end of the webenar I was given access to the encore trianing website where i was instructed to dowload multple video trianing links that would take days to complete. And alos promised 100 dollars the next day if I studied the initial online training and completed a quiz on a website that I could not access.

After The webenar I was instructed to join a conference call the next day. I was instructed to make copies of company literature with information abour Encore and to use a script that had been emailed also and to go out to local bussinesses with this script and briefly explain the purpose of the company and to get a bussiness card. After collecting bussiness cards i was to reort back to my assigned team leads Brian Petry or Jr Team lead Brent Lastinger.

I was then instructed to enter the callin card infor into the sales web site so that an appoint ment could be set for another day. One of my leads happened to be  my niece who was in tow due to my sister's illness. My sister had taken ill and was rushed to the hospitol for emergency surgery the same day of the training webenar. I was up all night in the hospitol with my family pring for my siters recovery.

The next day Brent was unable to set an appointment with my niece because she wasn't answering the phone. I explained my sister's illness and that I would see my niece at the hospitol later and all Brent seemed to care about  was if I was going to go and do a presentation. So thinking that I had a legitimate job and for fear of looosing it I went to the hospitol in my sister's ICU Unit with my family there to domy first presentation for Encore Payment systems.

Brent instructed me to call him back after I was finished. oI did so and Got this other guy Joe who talked down to me in this evil belittlling tone. I explained to him that Brent was who i was talking to and he told me to call back. He got Brent on the phone who said It was Okay to talk to Jeff whom I was complteley turned off buy and began to have second thoughts at that time about working for the company. and I said to Him " If your going to be unproffesional and speak to me rudly I can look for another company to work for.

I proceeded to fill out the order for my nieces credit card processor and Joe the rude guy had me fillling out current rates that were higher than my niece was acctualy getting on her current plan in order to close the sale. I dont think that Joe was fully aware that I  was selling to my family. and when I told him that my niece stated that her rates were lower. He said " This is how we do it".

Bing unsure I decided to end the call and expplained to joe that I would do so. The next morning I called my Sr Team lead Brian who said he litsened to last nights call and that Joe was doing everthing correctly. I explained the rude tone and how I was spoken to by Joe  that it was unproffesional and discouraging and did not build trust for me the sales rep who cannot see you face to face.

Brian said since I indicated that I would work for another company he would have to break all ties with me. Then Hung up the phone. I felt so manipulated at that time because I faxed these people my bank accout information routing numbers and all for direct deposit information as well as my DOB ans SSN who knows what they've done with my info. I had to cancel my bank account and pray they didn do anything illlegal with the rest of my info.

This report was posted on Ripoff Report on 04/28/2012 09:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Encore-Payment-Systems/internet/Encore-Payment-Systems-My-two-day-employment-experience-with-Encore-payment-systems-turne-875236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Help spread the word.

AUTHOR: MerchantProtect - (USA)

I started www.worsecreditcardprocessors.com to educate the public about companies such as Encore Payment Systems; which also operates under the names Prodigy Payment Systems, Momentum Payment Systems, and as of last year started a Canada division called Moca Payment Systems.

Since then I have also launched and continue to work on www.isoscams.com which is dedicated to detailing information specific to credit card processors (ISO/MSP's) being operated by the ex leadership  from former Plano, TX based Certified Merchant Services.  Encore is not just one of those companies; but also appears to have the largest number of ex leadership members from Certified Merchant Services in their ranks.

People need to know that the principles and executives of several of these Texas based MSP / ISO's are former leaders from Certified Merchant Services.  Most small to medium sized business owners operate on slim budgets and knowing that the person sitting across the table from them pitching them on some sort of a money saving opportunity represents a company operated by individuals that had a hand in CMS would in many cases make their decision much easier.  The same can be said for honest, hard working sales people who are entertaining or looking for a new opportunity.

Help spread the word about Encore and possibly help someone else make a more informed decision; whether they are a potential customer or employee.
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