I purchased 5 vending machines from a company that you should never do business with, United Marketing from NY., but that is a story for another day. These 2 characters, Bob & Tony were contracted out to place my machines because they were the "experts". I purchased 5 cash changing machines from them to mount on the machines, which were very outdated as I found out too late unfortunately. Well the 2 that were mounted in June of 2011 malfunctioned almost immediately, and the others were yet to be delivered. I paid them up front for the changers, because they had to purchase them. It is now 5 months later and I have not received my money back after numerous attempts to contact these con-artists. Most of the time I receive full voice mail boxes, and or disconnected cell phone numbers.
I reported them to the Ohio Attorney General and I amazingly received a call back from them stating that they had been trying to reach me and that the changers were back ordered!!!! I again asked for my money back, as well as my request to have the locations changed because they were terribly located for too many reasons to get in to here. The refund to make a very long story short has yet to arrive.....even after a letter that they answered to the Attorney General stating that they would send me a check, for the wrong amount, I might add, in August!!! Well it is now October 12th and the saga continues to say the least. The excuses and reasons are enough to turn your stomach. Please pass this along so that they can harm no one else. I'm stuck because I'm in litigation witht eh other company, and at this point a lawyer is too expensive.