- Report: #1008576
Report - Rebuttal - Arbitrate
Complaint Review: Enerbank USA
Enerbank USASalt Lake City, Utah United States of America
Enerbank USA Completely Unprofessional, Out to rip off anyone they can. Salt Lake City, Utah
*UPDATE Employee: Response from EnerBank USA
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and didnt contact me for another 7 months. They stated the the $1000. was put towards the interest the loan would accrue for that year. There would be $0 taken off the principle and I would have to continue to make interest payments each month. When I told them I wanted to pay off some of the balance of the principle, they told me I would have to send them more than the interest payment, and also state that the additional would go to the principle.
If I didnt state that, any additional monies would go towards future interest. I started out with a loan of about $6000. and my loan is now $7000. I have made all my payments on time, but they continue to say that my payments are late. When I told them I can afford to pay them interest for the rest of my life, they said, "then you should have thought about when you took out the loan". I told the guy that I have children and dont make much money and that my children come first.
He said and I quote, "maybe you should have thought about not having children, and its not his problem and that the loan should come before feeding my kids". The company is completely unprofessional, and I truly believe they are ripping people off intentionally. They should not be allowed to operate and I am sure if they were investigated they would be shut down.
This report was posted on Ripoff Report on 02/04/2013 10:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Enerbank-USA/Salt-Lake-City-Utah-84106/Enerbank-USA-Completely-Unprofessional-Out-to-rip-off-anyone-they-can-Salt-Lake-City-U-1008576. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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