• Report: #592945

Complaint Review: Energy Vend Inc - CrackHeads - Jitterbean Vending

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  • Submitted: Tue, April 13, 2010
  • Updated: Wed, May 05, 2010

  • Reported By: Mrs Lopez — Lehigh Florida United States of America
Energy Vend Inc - CrackHeads - Jitterbean Vending
Lake Avenue St. James Internet United States of America

Energy Vend Inc - CrackHeads - Jitterbean Vending Riped Off $4500 and sent broken machines two months later Internet

*UPDATE Employee: Client Not Respoding Machines Insured

*REBUTTAL Owner of company: No Florida Client MRS LOPEZ All Macines we sell as well as product IS INSURED

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I purchased 13 machines with product on Febraury 23. I charged $800 for freight charges and when my machines finally came in on April 13 and broken then I saw it said $100 for shipping. They ripped me off $700 in shipping. In the contract it said that the product will arrive with the machines. They didnt. I called and they said the product was sent from Wyoming and will arrive shortly. If they sent the produt on Febraury 23rd imagine how the worms and maggots have eaten the candy by now. Horrible service. I called several time to cancel my order but they just kept up coming up with excuses. Dont get ripped off dont but from this company. I will continue to report them on every site I can.

This report was posted on Ripoff Report on 04/13/2010 04:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Energy-Vend-Inc-CrackHeads-Jitterbean-Vending/internet/Energy-Vend-Inc-CrackHeads-Jitterbean-Vending-Riped-Off-4500-and-sent-broken-machine-592945. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Client Not Respoding Machines Insured

AUTHOR: energyvend - (United States of America)

Client Is Impossible

We sent Her The US Postal INS Receipts and as our Local PO told us she has Paperwork to Complete and File the claim.

We do not want to hurt anyone

Everything was shipped insured attached

Customer tell us she lost phone but does not call or Answer Emails

Everyone has received Damaged Goods

She Lives in Puerto Rico  how the Response Came From Florida in Complaint is strange. 

Did she Move Machines herself to FL

We has confirmation of delivery.

Art Cirelli

Customer Care

 

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#2 REBUTTAL Owner of company

No Florida Client MRS LOPEZ All Macines we sell as well as product IS INSURED

AUTHOR: energyvend - (United States of America)

All our Machines are insured by:

USPS

UPS

FedEx   ECT.

Our Only Client Lopez is in Aquadillia, Puerto Rico.

She gave a shipping address USPS could not find

She Lost her Cell Phone and they could not Call her to get delivery directions

We asked her for a Fax Number via Email (Cannot Contact by Phone #'s on File)

NO RESPONSE

All freight is Pre Paid

If this is customer she is not in Florida

USPS will honor Ins if she Fills Out Paper work

Art Cirelli

 

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