• Report: #1025890

Complaint Review: Enforcement Trainers Nancy Silliman TFF1071 TIF807 enforcementtrainers.com

  • Submitted: Fri, March 08, 2013
  • Updated: Tue, March 12, 2013

  • Reported By: Dan — Long Beach California United States of America
Enforcement Trainers Nancy Silliman TFF1071 TIF807 enforcementtrainers.com
1095 N Main St, Orange, California United States of America

Enforcement Trainers Nancy Silliman TFF1071 TIF807 enforcementtrainers.com C2399479 ENFORCEMENT TRAINERS, INC. NANCY J SILLIMAN Security Guard Card Training School for Guard Card and Baton training Training Instructor - TIB646 TFB 1043 licensed by Bureau of Security and Inve Horrible Customer Service at this Baton and Security Guard Registration Training Facility Orange, California

*Consumer Comment: the pot calling the kettle black!!!!!!

*Consumer Comment: Their reputation is rock solid

*Consumer Comment: their reputation is solid

*REBUTTAL Owner of company: Blackmail

*Consumer Comment: Owned and operated by a con artist

*REBUTTAL Owner of company: UPDATE on this report made by this person.

*REBUTTAL Owner of company: This fake report should not be trusted.

*Consumer Comment: Fake Scam Report against Enforcement Trainers

*Consumer Comment: 5 STAR Superior Customer Service and Business

*Consumer Comment: Disagree. She goes out of her way to help.

*Consumer Comment: Enforcement Trainers is a professional company

*REBUTTAL Owner of company: Responding to the false report

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I attempted to complete my training at The Enforcement Trainers (ET) (License# TFF 1071) and dealt with Nancy Silliman Licensed TIF 807. I checked to see if they were even licensed to train security guards through the Bureau of Security and Investigative Services (http://www.BSIS.com) and obtained information that they were indeed licensed. I had the most horrific customer service experience with this Nancy Silliman. She was rude, offensive and to top it off she had a huge attitude therefore I went elsewhere.

I read other negative reviews warning me about Nancy and Enforcement Trainers (ET) but I decided to check them out myself which I now regret. I posted a comment on Google+ regarding my experience and figured out that Nancy Silliman is more than likely posting her own positive reviews. Kinda funny that for months there are no more reviews on Google but the same day I post mine one negative review there magically appears 5 new ones from google users that have never reviewed another business. [continued below]....

LOL I'm changing careers from Internet Tech and I know the tricks shes using and she doesn't fool me. I noticed all the other guard card schools reviewed on Google only have 15 or less reviews but Enforcement Trainers in Orange, CA has more than 50+ reviews... Kinda fishy if you ask me.  I had no clue how shes been able to stay in business this long but I bet posting your own positive reviews helps . According to her website (http://www.enforcementtrainers.com) shes been in business for 20+ years which is unbelievable I wonder how they've been able to scam people this long.

Anyhow long story short don't waste your time at this place. There are other options in Orange County and Los Angeles just google security guard training and you'll see. I found AKI Security in Huntington Beach, OC Firearms Academy in Santa Ana and California Safety Training Agency Training Center in Anaheim. I ended up going to another place in Santa Ana that actually picked up the phone their called (((competitor's name and link redacted))).

(((redacted)))g was like stepping into heaven compared to Enforcement Trainers.  Like I said I called a few other places which were closed when I showed up in person or just never answered their phone or return voice mails I left so too bad for them because I needed a lot of training which meant I had a lot to spend. Be warned unless you want to ruin your day and get pissed off don't waste your time at Enforcement Trainers.

This report was posted on Ripoff Report on 03/08/2013 09:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Enforcement-Trainers-Nancy-Silliman-TFF1071-TIF807-enforcementtrainerscom/Orange-California-92867/Enforcement-Trainers-Nancy-Silliman-TFF1071-TIF807-enforcementtrainerscom-C2399479ENFORC-1025890. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

the pot calling the kettle black!!!!!!

AUTHOR: Sunnie - (USA)

Company goes A-wall after negative review.

Do not go to this company. They do not believe in securing private information. She even released images of our DMV licenses online for all to see. this company does not understand the term confidentiality.

This company also falsely accuses you of wanting free classes (she PUT the class on our receipt! we didn't even ask for it)and blackmail, when you try to redeem the classes on your receipt. On my receipt there are three circled item of what i paid for, Guard card in class, initial firearm class portion, and other. When i contacted her, she replied in an e-mail, " You both signed paperwork explaining it all and what you both had paid for. If you want to come in and see us about it, we can show you where you both what you signed and where it states it.". Sooooo in other words..... your receipt is worthless cuz u make ppl sign a paper that contradicts their receipt. Im not sure if they are incompetent, can't read, or just like to circle random things on your receipt.

We both paid $265 each for just an 8hr class and background check. When i started working, a co-worker told me he had only paid $150 for the same class. i was ripped off! My sister and I had asked, "what does $265 worth include?" before we even took the class. Her reply was, "everything". My sister has tried to ask her to clarify, but we got the same reply , "EVERYTHING". My sister and i assumed that meant the additional 40hr classes. We never even asked for fire arms in class (why is it on the receipt?), but doesn't matter because she can't read so she circles whatever looks pretty on our receipt for the items we paid for. Only after when the class was over, did she inform us of what "Everything" meant. Everything did not mean EVERYTHING. Why is she discriminating against my sister and i? is it our race, our gender, or we looked like easy targets?

I was lied to. I was scammed. I trusted this company because she was a former cop and a business woman, but I was wrong. i deeply regret going to this company.

I wanted to tell potential customers our story. I posted my personal reviews and i was verbally attack online for it. She is now harassing my sister and I. She wants to contact our work place to get us fired. She threatening us with blackmail (giving us money to shut us up or she will have to resort to nasty means). She posted our personal information online. She posted an image of our DMV online. She also threaten us by stating that her students will not leave us alone either.

Please  Please don't go here. you could be jeopardizing your personal information. You will open yourself to identity thief. She may discriminate against you and increase the price of a class because she feels like it. She is vague until after payment is processed. She will harass you if you leave a negative review. She will constantly e-mail, call, Facebook you with threats. Don't even bother with your receipt either because she will contradict it. Even if it's right there on your receipt that you paid for it. i have no explanation for her action beside the fact that maybe she enjoys scribbling and doodling on your receipt and then calling it nonsense.

please don't try this company. As a costumer and consumer, I never want another person to be scammed by this person again. I could have taken her blackmail money and kept my mouth shut, but i felt like my conscience couldn't do that. I didn't want another person to suffer like my sister and i did. I don't want one more person to be scammed out of their hard earned money.

thank you for reading "our story" please pass it on if you can. No one should have to suffer as my sister and i did because we trusted a company. No one should ever have to have their personal information compromised because they trusted a company. No one should ever be threaten because of their personal review of a company.

No more victims!

we will retell our story over and over again so that there will be no more victims.

thanks again and good luck on picking a guard card class (just don't pick this one)

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#2 Consumer Comment

Their reputation is rock solid

AUTHOR: Daniel - (USA)

received alot of training here and they are rock solid. I saw the posting on Facebook and how horrible those two women are trying to ruin a persons crediablity and reputation just because they didnt get more blood out of Nancy. She is super nice and has helped alot of people. She is a state expert with 30 years experience. How did you get ripped off. I paid $275 for my guard card which includes classroom, live scan, DOJ feees, FBI fees, BSIS fees and you paid less. How did they rip you off? I think you just want to be mean just to be mean!


For everyone ........ they are great and have great contacts. Don't let those losers tell you differently!

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#3 Consumer Comment

their reputation is solid

AUTHOR: Daniel - (USA)

I received a lot of my training here and they are rock solid. I saw the posting on Facebook and how horrible these two women trying to ruin a person's crediability and reputation just because they didn't get more blood out of Nancy. She is a super nice person and has helpd out alot of people. She is a state expert with 30 years in the business. You do not know what you are talking about. I saw on Facebook you said you got scammed. How do you get scammed? Didn't you get your guard card? I know I paid $275 to get my guard card which included classroom, live scan fees, DOJ fees, FBI fees, BSIS state fees for the 2 year guard card and you paid less, so I don't get the scam thing. I think you just want to be mean just to be mean.

For everyone they are great and have great contacts. Don't let these losers  tell you differently.

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#4 REBUTTAL Owner of company


AUTHOR: Owner of Enforcement Trainers Inc - (USA)

  The real person who wrote this her name is Mia and sister Sungei got what they had paid for which was the guard card class live scanning backgrounds, state fees and processing. They did the training on April 21, they were issued a guard card on the April 28 and One of the sisters already found a job within days afterwards. If they needed assistance with jobs placement we have many employers that ask us to help them to find potential employees. We could've helped them with that if asked. What more could one ask for? She contacted us demanding more training, but at no cost to her. I told her Mia that what they paid for covered what they received and that they needed to do anything more they would have to pay for it. She then stated that if in fact I did not provide her and her sister the training, I would be blasted on the Internet with the hopes that my business would get hurt and me too. I have almost 30 years in this business and work very hard to provide the absolute best service I can give a person and more. I've gone out of my way to try to help people do what they need to do to get things done. But I could not nor should I be blackmailed into giving additional training at no cost or I will get blasted in the Internet world. I have filed the police report, because of the continuous harassment including cyber harassment. I've also filed a civil lawsuit due to the effects that this is having on me and my family in addition to my business against these two girls. I'm not sure why they have a need to do this specially when one has a little baby that she need to be a provider for? I even, just to make it go away, offered to refund their money, But obviously they had other motives. I pray for them to see the light and I hope that they will stop and remove all of these reviews, before they changed their lives with everything that's about to happen.

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#5 Consumer Comment

Owned and operated by a con artist

AUTHOR: Alpha Onassis - (USA)

I'm so glad you put your post up.    This woman is a complete fraud.    You did the right thing to expose Nancy as the liar that she is.     She'll have her day in court.    It's amazing how long a scam company can run when the owner threatens people when they post a negative review. 

Nancy Silliman has no shame in scamming and falsely advertising all kinds of claims.    I can't wait till it catches nup to her.


I want everyone to know that they don't need a "professional" to press play on two videos and hand out a test.   A monkey could do it and I don't mean a trained one that went to the moon.   A regular chimpanzee could do it.


Whenever enforcement trainers gets a negative review,  the owner claims it's from a competitor.  Lol.   Ran out of explanations? 


Nancy Silliman is the antichrist.   Owning and operating a scam for 20 yrs.   


She talk about fake negative reviews but she herself is making fake positive reviews.     What a joke. 

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#6 REBUTTAL Owner of company

UPDATE on this report made by this person.

AUTHOR: Nancy - ()

UPDATE: August 24, 2013

Many websites have now deleted all the FAKE NEGATIVE reviews written by this initial person who wrote this scam report. Note ALL of them were written on the same day this report was written on this BLOG. Google has even DELETED his negative review about US. Google conducted an investigation and determine by IP ADDRESS and other information gather it was another business not playing nice.

It is too bad we are unable to get this BLOG site to delete this UNTRUE report. We know this site doesn't confirm or deny any report or claims written on this site. It is unfortunite and really is not fair to anyone who would like to trust these reports. So for all who might see this link in searches for Enforcement Trainers Inc or (ME) Nancy Silliman, please understand this is a BLOG site with no real checks of facts and please notice when reading the initial person's claim it has nothing much to say, except I apparently upset him and was rude.

Please feel free to check US out on all the major social medias i.e. FACEBOOK etc.. check out our website where we have many links to go to for more about us. Check us out with the State, City and BCA. We have been in business for over 25 years with an awesome record and it is so unfortunite some businesses feel the need to go out of their way to do this. I am very confident once you have search and checked us out, you will see we are truly an honest, caring and professional with heart.

Thank you all for your continous support.

Nancy Silliman



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#7 REBUTTAL Owner of company

This fake report should not be trusted.

AUTHOR: Owner of Enforcement Trainers Inc - ()

Writing FAKE Negative reviews in the attempt to negatively impact a successful 25 year old licensed training facility is appalling. It has come to our attention this was written solely by one business located in Santa Ana, CA. This person even mentions the business on this review, which this site had removed leaving just City of the place he ended up "going" to. We have asked the different websites this person wrote the fakes reviews to check into this matter even further checking location, IP Address and the information of the person who set up their individual account. As for this report started by this person, it should not be trusted.

On another note.... Thank you to all of our supporters, we appreciate your continuous patron and support. You are why we are celebrating 25 years in business.
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#8 Consumer Comment

Fake Scam Report against Enforcement Trainers

AUTHOR: Military Dude - ()

This is no doubt a fake report about Enforcement Trainers run by Nancy. She has done many good things for the community. Personally, she helped out my family when times were tough. I needed a job, but didn't have the funds to get the license to work. She trusted me. I am working and supporting my family. I am so grateful for the chance to prove her kindness would pay off. The other comments are right, trust yourself and check them out yourself. She has been running her business for years and I intend to use her services year after year. This is a business you can trust.
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#9 Consumer Comment

5 STAR Superior Customer Service and Business

AUTHOR: Derrick - ()

Enforcement Trainers Inc exemplified the utmost professionalism and training out there in the field. Nancy works very hard to provide a service going beyond the requirements and services asked of any business. When I came across this report and read "Dan's" report, I was appalled. I noticed the only complaint was the interaction and he did not attend any training with Enforcement Trainers Inc. As a real student with a 14 years of experience working in this field who attended training of this place, I can assure you it is a 5 STAR training facility. I dealt with them not only as a person who is seeking out possible training, but actually attended the training. Again, I would rate them 5 Stars for superior customer service, superior training and a place who offer a variety of ongoing training classes keeping you wanting to come back for more. I highly recommend Enforcement Trainers Inc. to anyone who seeks superior service and top-notch instructors like Nancy Silliman. Keep up the great service and ignore anyone who says differently. I have witnessed their service and it's definitely a 5 STAR business.
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#10 Consumer Comment

Disagree. She goes out of her way to help.

AUTHOR: Peter - (United States of America)

I agree with the other consumer. This guy must have an issue or is paid to help out another company. I saw this and had to response to it too. She doesn't deserve to have someone rant everywhere on the net. I also think he might be one too, which does cross the line of being illegal. OK you say you have a personality issue with Nancy and went somewhere else. I don't understand why all the ranting and negative reviews everywhere was necessary? I know from time to time I have dealt with places either the cashier or sales person was rude. I don't go off and write negative reviews everywhere just because my feelings were hurt. I just don't go back. So what's the purpose of all of those negative reviews everywhere on the net? I think it's not a consumer, it's probably another business trying to get an edge by trying to hurt a solid business. For anyone who reads the initial complaint, all he is complaining about is a personality conflict, if they really did interact. I recommend not listening to this guy and go check it out for yourself. She's good people and will go the extra mile to help you out. 
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#11 Consumer Comment

Enforcement Trainers is a professional company

AUTHOR: Tracy E - (United States of America)

I have been a customer of Enforcement Trainers for the past 7 years and have always had a professional, curtious and friendly experience with Nancy. It appears to me that your only intention by your comment is an attempt to smear her 20 year excellent reputation. Based on what you say was your experience with Nancy is your right to say however, to go further than than and attack the credibility of her company and insinuate that she is be less then professional by indicating she is adding or having individuals add positive comments to her Google site appears to me that you are potentionally a competitor in the same line of business.

My reason to support this is based on your statements of stalking her google comment site page. I strongly suggest for your future comments if you were actually a customer or potential consumer actually looking for a company to provide you the services that her company offers, your less than creditable negative comment would in itself be based on your one time experience as opposed to your on going babble leaning on the side of stalking her business google comment site page would make sense. But it does not!

For anyone reading the individual's negative comment it lacks credibility. Enforcement Trainers is a professional organization offering a variety of certifications and training. The staff is dedicated to help you achieve your goals. My experience with Enforcement Trainers and the owner Nancy has always achieved the highest standard of customer service. I would be more than happy to highly recommend her company. The negative comments made by the person lack credibility.

I strongly suggest his opinion be ignored and encourage anyone looking for the services she provides to take the opportunity and contact Enforcement Trainers to get your own experience with the staff at this company. Most negative opinions generally are posted by competitors trying to smear the good name of a company because they lose business to a company like Enforcement Trainers because they follow the rules, are registered with the certification company's such as BSIS. I believe Enforcement Trainers conduct business with ultimate transparency to their customers unlike some of her competitors.
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#12 REBUTTAL Owner of company

Responding to the false report

AUTHOR: Owner of Enforcement Trainers Inc - (United States of America)

Personally, I have never meant this person nor have dealt with such a angry person as this. He has never took training with us nor did he spend any money with us. So why is he going out of his way to do this?
Not sure why this individual has a need to write negative reviews everywhere. It is not affective and it is really questionable who or what entity is working so hard to try to hurt my business. I have spoken to some of the company's he has listed and they are now fully aware of this. Responses have been.... they were sorry I was being attacked and lucky my 25 years of service proves differently. They had wished me luck and hopes he stops. 

As the State of California BSIS Subject Expert listed in the required material for all security guards must have, this is disappointing. Why would a person work so hard to write reviews everywhere negatively about a business he felt did not give him what he had expected? I have learned you can not make everyone happy. All we can do is try. As for the response about the number of reviews verses other companies that's easy. I have been promoting my business and over the many years I've had thousands of happy customers. I have a great reputation, very involved with the State, different public agencies, and work with several high profile people. Believe me as he said he wonders how I have lasted this long, it's easy I have been providing a great services to thousands, they refer others and keep coming back. Many are very happy to write me reviews and when they see I have been attacked, they want to help me more. So even though he has attacked me, it only encourage more to write me reviews. I am sorry if this person got upset for whatever reason and found the need to attack me. It really makes no sense at all. Glad to hear he has found a place he feels good about and I wish him luck in the field.
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