- Report: #707540
Report - Rebuttal - Arbitrate
Complaint Review: Engine and Transmission World
Engine and Transmission World2100 E. College Ave. Cudahy, Wisconsin United States of America
Engine and Transmission World, Transmission shipped out after order is cancelled !!! Cudahy, Wisconsin
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I ordered a transmission from them than I cancelled the order because I decided to just trade the car in on a new vehicle. I called on a Monday and explained that I had traded the car in and wished to cancel my order. I agreed to their restocking fee of twenty-five percent and I was told, "Everything is good". Four days later I get an e-mail that the transmission has been shipped out to me and I was given a tracking number. Per their policy the customer has to pay for any return shipping fees. With the restocking fee and return shipping fee together that probably approaches the value of the transmission !
A lesson learned ! Investigate a company BEFORE you have any dealings with them. Don't be fooled by a well done web site and claims of customer satisfaction posted on their own web site !
This report was posted on Ripoff Report on 03/17/2011 11:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Engine-and-Transmission-World/Cudahy-Wisconsin-53110/Engine-and-Transmission-World-Transmission-shipped-out-after-order-is-cancelled-Cuda-707540. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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