- Report: #853332
Report - Rebuttal - Arbitrate
Complaint Review: Enlighten Laser Cosmetics Bountiful, utah
Enlighten Laser Cosmetics Bountiful, utahEnlighten Laser Cosmetics 1560 S Renaissance Towne Bountiful, Utah United States of America
Enlighten Laser Cosmetics Bountiful, utah Enlighten Laser Cosmetics This Doctor, Molly Mears and her office manager husband Kris Nuntapreda took my $5,000 deposit for minor plastic surgery, later on refusing to preform the surgurey contracted and refusing to refund my Bountiful, Utah
*UPDATE EX-employee responds: Sorry
Several months later I called kris and told him my blood pressure was lower and asked if we could schedule surgery. He put me off and now told me it had to be even lower. He now wanted me to go to another doctor and get on medication and then have my doctor to call him. After all this run around and over a year later, I just requested a refund of my money. Kris now offered to give me a discounted surgery for the money I had deposited. I told him that after all the run around that I no longer trusted a doctor that was so "money hungry" to work on me. I have heard enough horror stories about plastic surgeries going bad. I just wanted my money back so I could go somewhere else. That is when Kris stopped returning my calls and emails. I have sent countless emails and left countless messages with out a response. I then hired my attorney to send them a letter demanding my money back. Still no response. I have spoken to office personnel in the laser Enlighten laser Cosmetic office and they seem surprised that this has happened. But the assure me that my messages are getting to Kris and Doctor Molly Mear. I spoke with Erica in the doctors office and she is the only one that has seemed concerned that her boss is not responding to me or returning my money. I gave up for a while after 2 years of trying to work things out peaceably.
Now after four years I have sent several more emails and left countless more messages at the Enlighten Laser Cosmetics office and I still get no response. I have decided to let the public know about my experience so they do not give any deposits to this company with the expectations of getting an honest service in return. I also have set up and email so that any one who has been victimized by this Company or had similar experience can email me. I am pursing this matter leagally now and would welcome anyone else to participate. I am reporting my experience to the Utah Attorney Generals office and urge you to do the same. You can email me at: (((REDACTED)))@yahoo.com I hope this helps you when looking for a reputable doctor or plastic surgeon. John L.
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This report was posted on Ripoff Report on 03/13/2012 02:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Enlighten-Laser-Cosmetics-Bountiful-utah/Bountiful-Utah-84010/Enlighten-Laser-Cosmetics-Bountiful-utah-Enlighten-Laser-Cosmetics-This-Doctor-Molly-Me-853332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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