• Report: #801199

Complaint Review: Enroc Illustration

  • Submitted: Wed, November 23, 2011
  • Updated: Wed, November 23, 2011

  • Reported By: Unsatisfied — Boston Massachusetts United States of America
Enroc Illustration
Internet United States of America

Enroc Illustration Enroc, Nicolas, enrocillustration@mac.com, Illustration, Enroc eLance, corne + enroc, Corne, Robbin Nicola Scam Illustration Service, Poor Customer Service, Scam Services, Offshored Artwork Services, Scam eLance Corne + Enroc Illustration argentina, toronto, Internet

*REBUTTAL Owner of company: A very unfair and not true comment

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Total Animation Scam. They don't do the work themselves, they farm it out, and don't communicate like professionals in the least.

We contacted them about work, and were asked questions that had zero relevance as they tried to sell us services which were outside the bounds of what we were asking. Over and over these people would not get on the phone to discuss the work they were doing for us, and constantly stretched things out by inquiring things that had no relevance.

Very poor communication - Clearly not in the US as they promote themselves to be. Do not do the work themselves - As they represent themselves to do.

This report was posted on Ripoff Report on 11/23/2011 10:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Enroc-Illustration/internet/Enroc-Illustration-Enroc-Nicolas-enrocillustrationmaccom-Illustration-Enroc-eLance-801199. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

A very unfair and not true comment

AUTHOR: Enroc - (Argentina)

Hello,

I am writing because we have received a very unfair comment about Enroc illustration.

We are a company focus 100% on illustration. We always work to leave our clients 100% satisfied.

We consider this comments absolutly unfair, I had been trying to find this client or project but I couldn´t so I am not sure if this was a real client or a person trying to attack our reputation.

The comment that says that we aren´t in USA, that is true, we aren´t, but we never told that we were located there. We have hundreds of clients, and almost all of them  have been 100% satisfied with our work, and we will keep working that way.

He says that he call us and coudn´t find us, well... it may happened. But are all the week days on office hours. We can be communicated by phone, e-mail, skype, whatsapp also.We are a team of illustrators with different drawing styles, and we do the illustrations our self.

If you need an illustration with any kind of drawing style, you can be sure you will get a great art.

 

Santiago Cornejo

Art Director

Enroc illustration

 

 

 

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