- Report: #1058587
Report - Rebuttal - Arbitrate
Complaint Review: Enterprise
Enterprise Claimed that I owed them for damages to a rental that was in the same condition it was in when I picked it up. Fed up!!!!!! Little Rock Arkansas
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I was allegedly responsible for the ac going out in the rental car my husband and I received from enterprise late May. I have contacted the claims department, customer service department, & the actual branch that filed the claim; Yet no ones has returned my calls! The ac did go out in the car but not due to nenegligent behavior on my part.
Within the first day of receiving my rental I had to return it due to cigarette smoke, it was s****.>
I paid too much money to have a rental car with no ac and all these problems!!! I am completely fed up with this company and lack of customer service & crappy cars!! The only thing I have been told was that a rock hit ac compressor and had made it go out while I had rental!!! My opinion they shouldve been checked throughly before I received it! I will not be responsible for this when I didnt get to use the ac my whole 14 hour trip!!
According to enterprise customer service if I dont pay for the ac then it will go on my credit & I wont be able to rent from them again!! Thanks for threating me; I am still not paying for your crappy cars & services!!!! Thanks & bye bye!!
This report was posted on Ripoff Report on 06/12/2013 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Enterprise-/Little-Rock-Arkansas/Enterprise-Claimed-that-I-owed-them-for-damages-to-a-rental-that-was-in-the-same-condit-1058587. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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