- Report: #1003332
Complaint Review: Enterprise Car Rental
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| Enterprise Car Rental 4001 N Central Expressway
Plano, Texas United States of America |
|
Enterprise Car Rental Deceptive Trade Practices - "Damages" Plano, Texas
*UPDATE Employee: Enterprise Cares
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
My credit card rental insurance took care of this, but I couldn't help but laugh at the "documentation". The photo of an original just over 2 inch curb scrape on the lowermost flexible plastic front fender was doctored by sharply increasing the contrast on the camera used by the local friendly manager. There was a very distinct bias to the local manager's verbiage. Enterprise needs to clean up its employee force.
On the other hand, it just might be that Enterprise's business model is to scam you from the minute you step in the door. Avoid Enterprise like the plague...
This report was posted on Ripoff Report on 01/25/2013 01:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Enterprise-Car-Rental/Plano-Texas-75025/Enterprise-Car-Rental-Deceptive-Trade-Practices-Damages-Plano-Texas-1003332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Enterprise Cares
AUTHOR: Enterprise Rent-A-Car - (USA)
SUBMITTED: Thursday, January 31, 2013
My name is Katherine and I am on the Enterprise Social Team.
We would like to look into this matter. Please email Care@Enterprise.com with your contact information, rental agreement number, exact rental location, and all the details. On the subject line please type reference number 130131-001981.
Thank you for your time!
Katherine
