- Report: #979351
Report - Rebuttal - Arbitrate
Complaint Review: Enterprise Relief Services REVIEW: Resort Ownership Resolutions Commitment to customer satisfaction - expanding their pledge to their clients, & Ripoff Report Corporate Advocacy Program.
Enterprise Relief Services REVIEW: Resort Ownership Resolutions Commitment to customer satisfaction - expanding their pledge to their clients, & Ripoff Report Corporate Advocacy Program.8025 Black Horse Pike West Atlantic City, New Jersey United States of America
Enterprise Relief Services REVIEW: Resort Ownership Resolutions Commitment to customer satisfaction - expanding their pledge to their clients, & Ripoff Report Corporate Advocacy Program. Enterprise Relief Services developed multiple services guarantees 100% success, full money back guarantee. Enterprise Relief Services services include Timeshare Elimination, Discount Resort Rentals, Reduced Ownership and Debt manageable for their clients, with free lifetime consultation. Enterprise Relief Services eliminated millions in timeshare debt for owners misled by unethical timeshare salespeople putting them back on track once again enjoy their vacations, without the daily stress of having too much ownership, wondering how they are going to pay for it. Resort Ownership Resolutions / Enterprise Relief Services Ripoff Report Verified
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Enterprise Relief Services Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us in writing to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). Making things right can mean lots of different things to different people, but our point is thisby working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
Ripoff Report Verified .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
By Ripoff Report
EEnterprise Relief Services approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Enterprise Relief Services AKA Resort Ownership Resolutions did just that.
Enterprise Relief Services has gone through great lengths to make sure they try and resolve any and all customer issues. Enterprise Relief Services has joined the Corporate Advocacy Business Remediation and Customer Satisfaction Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they werent taken care off.
Enterprise Relief Services CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
Enterprise Relief Services experienced staff is second to none with over 100 years experience in all areas of vacation ownership, which ensures our client's get the results we guarantee, all backed up by a 100% refund policy. Our experienced Client Services staff always puts the needs of the clients first. This is exemplified by our constant line of open and direct communication through any of our processes, especially knowing the frustrations our clients have experienced trying to get satisfaction from the developer in addressing their misrepresentation, with little to no response."
Enterprise Relief Services IS BETTER THAN THEIR COMPETITORS
They key to being the best in our industry and setting ourselves apart from our competitors is, Enterprise Relief Services staff are experts in all areas of Timeshare and maintains the most experienced workforce in our industry. Because of this, not only do we understand your situation, we also know how to help to put you back on track without the financial burden of excessive ownership, loans, and maintenance fees. Timeshare owners are all too familiar with broken promises from the developer and third party companies, only to find additional disappointment and frustration as the hole they thought they were getting out of is now even deeper. We simply don't make promises we can't keep, allowing us to guarantee our results.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .
As stated above,Enterprise Relief Services is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.
After speaking with the management atEnterprise Relief Services and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Enterprise Relief Services a positive Rating. Enterprise Relief Services made efforts to ensure that all customers were satisfied and Ron Makino assured Ripoff Report that the business maintains its commitment customer satisfaction as the top priority.
STATED IMPROVEMENTS FROM RESORT OWNERSHIP RESOLUTIONS.
Enterprise Relief Services has always guaranteed all of our services and processes in writing. On the rare occasion where we were not able to achieve the desired results, a full refund was issued as promised. We are always striving to improve our commitment to our customer's services and products. Our new commitment to the RipOff report further helps to maintain that. Our founding philosophy is to always place the client above profits. With this new commitment to the RipOff Report, this will allow us to continue that philosophy.
WHAT TO LOOK OUT FOR IN THIS INDUSTRY
.. Timeshare companies will continue to discourage their customers from seeking relief to their overwhelming ownership and debt. Their answer to the problems they have created and to remedy your situation is to offer an update or account review with the goal of only adding to it. It seems that the only way to "fix" you account is to purchase additional timeshare, only to find that you have actually added to your financial burden. They have even gone so far as to slander legitimate companies and use scare tactics with the goal of keeping you in your current distressed situation. We acknowledge there are many illegitimate third party companies in this industry that offer rental, resale or relief and feel it is important for any owner seeking help with their circumstances to do their research.
*Any consumer not receiving satisfaction from a member of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com
This kind of dedication to customer service means that Enterprise Relief Services AKA Resort Ownership Resolutions will do whatever it takes to make sure their customers are properly taken care off.
In the future, if anyone has any complaints or concerns with Enterprise Relief Services, you are invited to contact them directly via email: email@example.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the companys response and to insure customer satisfaction). You can call Enterprise Relief Services directly at 888-960-9703, and ask for Client Services.
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Enterprise Relief Services or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Rip-off Reports Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com
..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel safe confident and secure when doing business with at Enterprise Relief Services and Resort Ownership Resolutions.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about Enterprise Relief Services and Resort Ownership Resolutions Commitment to Excellence and Consumer Satisfaction. ....
Consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
..by consumers, for consumers
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This report was posted on Ripoff Report on 12/07/2012 10:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Enterprise-Relief-Services-REVIEW-Resort-Ownership-Resolutions-Commitment-to-customer-satisfaction-expanding-their-pledge-to-their-clients-Ripoff-Report-Corporate-Advocacy-Program/West-Atlantic-City-New-Jersey-08234/Enterprise-Relief-Services-REVIEW-Resort-Ownership-Resolutions-Commitment-to-customer-sat-979351. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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