- Report: #872436
Report - Rebuttal - Arbitrate
Complaint Review: Enterprise Rent-A-Car
Enterprise Rent-A-Car7520A Richmond Hwy. Alexandria, Virginia United States of America
Enterprise Rent-A-Car Charging for their insurance coverage, main company Enterprise RAC of Maryland LLC. Enterprise Charging for their abusive insurance coverage Alexandria, Virginia
*UPDATE Employee: We are listening
On March 21 they called me to tell me that I have their insurance for an amount of about $600, what of course I was so mad and I went to the office to complain about that. I told them to stop it right away and I explained that I just agreed to pay for the first 3 days. They said that if I want to stop the insurance I have to bring the car for inspection, something that nobody never told me to do. I told them I wanted to speak with the regional supervisor. No answers no calls from them.
On April 17 my car was fixed and I asked to one rep to check in the system if I have any due and he said "you own 0". Then later on Friday 20 I received a call saying that I own 571.98 for insurance car. It was it. I told the rep that I will fight this. Today Monday 23 they cashed it from my credit card. and I really will fight it wherever level I have to. It is an abuse, they make money from this pseudo insurance, please read other reports in this site, it is an absolute abuse.
The main office is Enterprise RAC of Maryland LLC. 2273 Research Blvd Ste 600, Rockville, MD, United States 20850
This report was posted on Ripoff Report on 04/23/2012 10:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Enterprise-Rent-A-Car/Alexandria-Virginia-22309/Enterprise-Rent-A-Car-Charging-for-their-insurance-coverage-main-company-Enterprise-RAC-o-872436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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