- Report: #1108539
Report - Rebuttal - Arbitrate
Complaint Review: Enterprise Rent-A-Car
Enterprise Rent-A-Car220 Broadway, Huntington Station, NY 11746-1403 Huntington Station, New York USA
Enterprise Rent-A-Car and Andrew Parma Fraudulent damage claim by Enterprise Huntington Station New York
*UPDATE Employee: Enterprise Cares
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I rented an Enterprise car and when I went to exchange it for a safer car, Andrew Parma, of Broadway, Huntington Station, NY location, came back in and said that there was damage to the car. I was in dis-belief as I literally drove the car to and from work for only two days. I walked outside and looked to see where the damage was and there is a small scratch and a pin sized ding on the bottom passanger side of the car (next to the rear wheel) almost underneath the car.
When I had initially picked up this car it was a late friday night in NY when it was dark out and we had just had a decent amount of snow on the ground. They showed me the car at night, when I could barely see it. The back of the car was against the wall of the building, so I couldn't see the back of the car and there was snow from the street/parking lot picked up all along the bottom of the car. I was looking for damage at the bottom of the door level and above when I glanced over the car (not thinking I needed to basically look under the car). [continued below]....
Needless to say, after all this Andrew Parma/Enterprise wanted me to sign an 'incident report' basically in other words (without directly stating it) that the damage occurred while I had the car. I refused to sign the report because by me signing this report I'm basically assuming liability for the damage that I didn't cause. If I had caused this damage, don't you think the wheel (rim) would have been scraped up. Now 2 days later, I sign onto my insurance policy and I have an insurance claim for this rental car. I have pictures of this "damage" and Andrew Parma at Enterprise even said that the scratches don't meet the criteria as damage, but the dent does. I would love to display these pictures.
NEVER RENT AN ENTERPRISE CAR, there are other rental car companies that are nicer to their customers.
To top it off, when I went online to look up Enterprise reviews, it appears this is something that commonly happens. The company is horrible and I would never refer them to anyone, even my worst enemy. They are all a bunch of young crooks and inexperienced, is this what corporate teaches them????
This report was posted on Ripoff Report on 12/20/2013 09:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Enterprise-Rent-A-Car/Huntington-Station-New-York-11746/Enterprise-Rent-A-Car-and-Andrew-Parma-Fraudulent-damage-claim-by-Enterprise-Huntington-S-1108539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.