- Report: #966606
Report - Rebuttal - Arbitrate
Complaint Review: Enterprise Rent A Car
Enterprise Rent A Car8221 Route 30 Irwin, Pennsylvania United States of America
Enterprise Rent A Car Sounds too fishy for me Irwin, Pennsylvania
*UPDATE Employee: Enterprise Cares
The first problem was they only give out cars at appointed times. I have to make 3 calls and wait over 24 hours before they had a car available. We set up a time, and they told me to bring my insurance card, credit card and drivers license.
I arrived at the Enterprise office, and they asked for this information. I told them I wanted to see the contract before I would give them my credit card. They must have thought I was a village idiot and never rented a car before. They told me they could only show me a blank contract. I guess this is because my insurance was paying for it, and they did not want me to see the rate. I then asked to see their computer screen they were typing data to, but they again refused.
Who in their right mind would give these people a credit card having no idea what the contract terms were. I should have just signed a blank personal check and given it to them. Looking at all claims on this web site, I am really happy that I walked out of the Enterprise office without getting a car. I will go to a legitimate agency, pay for the car myself and know what I am giving them a credit card for. I can then get reimbursed for the vehicle from my insurance.
I am retired and spent nearly 40 years in contract negotiation, but I have never seen such a shady operation.
Nationwide, I hope you are listening, because you are probably getting screwed by Enterprise.
This report was posted on Ripoff Report on 11/08/2012 05:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Enterprise-Rent-A-Car/Irwin-Pennsylvania-15642/Enterprise-Rent-A-Car-Sounds-too-fishy-for-me-Irwin-Pennsylvania-966606. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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