- Report: #1027754
Report - Rebuttal - Arbitrate
Complaint Review: Enterprise Rent-A-Car
Enterprise Rent-A-Car1434 N. Central ExpressWay McKinney, Texas United States of America
Enterprise Rent-A-Car Acused of damage to a car left on open lot for 3 before contacting me. McKinney, Texas
*UPDATE Employee: Enterprise Rent A Car
*Consumer Comment: Interesting
Late Monday afternoon March 11, 2013 we received a call saying we owed for damage done to the rear bumper of the car. We have rented many cars from Hertz and Avis, and have turned cars in early. We always check our rentals for any damage, trash and refill our rentals before returning.
This is a new Ford van with a camera on the rear. How could we have backed into something with a camera on the back of the van. And why wasn't it found until late Monday evening. This is not a rent-a-car with that many cars being turned in on the weekend. Someone had to have backed into the van after we returned it.
This report was posted on Ripoff Report on 03/12/2013 04:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Enterprise-Rent-A-Car/McKinney-Texas-75071/Enterprise-Rent-A-Car-Acused-of-damage-to-a-car-left-on-open-lot-for-3-before-contacting-1027754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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