- Report: #905917
Report - Rebuttal - Arbitrate
Complaint Review: Enterprise Rent A Car
Enterprise Rent A Car9400 airport blvd Orlando, Florida United States of America
Enterprise Rent A Car Enterprise rent a car additional insurance misrepresentation/scam Orlando, Florida
After securing a car the agent then told us that we could get basic insurance for $21.99 and then told us our new total was $273. We were than asked to initial the contract in multiple areas.
Much to our surprise and dismay upon return of the vehicle a week later we were charged $580. It was at this and this time only that we were told the insurance was $21.99 a day. The agent who gave us the car never said anything about the insurance rate being a per day rate and our initial quote of 250 and then 21.99 for insurance was roughly the 273 the agent told us purr total was.
When we tried to resolve the issue at the airport the agent told us there was nothing he could do. We will never rent from enterprise again and will let all our friends know as well.
The insurance was a total misrepresentation and was falsely explained to us. Enterprise is a deceptive company.
This report was posted on Ripoff Report on 07/02/2012 05:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Enterprise-Rent-A-Car/Orlando-Florida-32827-4372/Enterprise-Rent-A-Car-Enterprise-rent-a-car-additional-insurance-misrepresentationscam-O-905917. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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