- Report: #60007
Complaint Review: Enterprise Rent A Car
| Enterprise Rent A Car enterprise.com
Internet U.S.A. |
|
Enterprise Rent A Car Be Careful If You're Thinking About Working For Enterprise Dallas Internet
*UPDATE Employee: Last Week at Enter-lies (I mean Prise)
*Consumer Comment: Interview with ERAC
*UPDATE EX-employee responds: ERAC Blows
*Consumer Suggestion: I love companies like this. You just need to understand how to get ahead, that's all!
*UPDATE EX-employee responds: WoW I have to admit most of the things that was said here are true.
*UPDATE EX-employee responds: WoW I have to admit most of the things that was said here are true.
*UPDATE EX-employee responds: WoW I have to admit most of the things that was said here are true.
*UPDATE EX-employee responds: WoW I have to admit most of the things that was said here are true.
*UPDATE EX-employee responds: Wow...
*UPDATE Employee: They got you
*UPDATE Employee: WOW!! It is a wonder why the strong people stay with the company and all the whiners quit...
*UPDATE EX-employee responds: I Worked For ERAC for 3.5 Years
*UPDATE Employee: I am ashamed....
*UPDATE Employee: Secrets Of Erac
*UPDATE Employee: Secrets Of Erac
*UPDATE Employee: Secrets Of Erac
*UPDATE EX-employee responds: How refreshing to see that people are spreading the truth about ERAC.
*UPDATE Employee: You never got out of rental
*REBUTTAL Individual responds: Enterprise sucks, they truly take you for an idiot
*UPDATE EX-employee responds: NOT A GOOD COMPANY TO WORK FOR. Look somewhere
*UPDATE EX-employee responds: Get Out While You Can
*UPDATE Employee: Unethicall, illiegal, imorral ..Enterprise is full of it!
*UPDATE EX-employee responds: Sucking the ERAC Kool-Aid
*UPDATE Employee: Unfortunately, your troubles will follow you....
*UPDATE EX-employee responds: everything written here is true DO NOT WORK FOR THIS COMPANY
*UPDATE EX-employee responds: Worst Experience of My Life. Lies and BS. That's all this company is.
*UPDATE EX-employee responds: I wasted my degree and they ruined my life.
*UPDATE EX-employee responds: Lies in the Skies, Enterprise is an awful company to work for.
*UPDATE EX-employee responds: Response to Mark
*UPDATE EX-employee responds: grow up!
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
I won't even cite examples of Enterprise's ability to mislead. Before you interview you should visit a couple of branches. You should even call branches in different regions of the country. After you interview (if you decide to) you should notice a common denominator: Almost every employee you encounter appears to be 25 or younger.
Why do you suppose this is? Could it be because younger employees equal inexpensive labor? Could it be because after a couple of years most employees leave the company? Could it be that after a short time employees learn of the company's pie in the sky lies? I think it's a mixture of each. Do what you want but beware. Remember, I used to work there.
John
Sherman, Texas
U.S.A.
This report was posted on Ripoff Report on 06/08/2003 08:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Enterprise-Rent-A-Car/internet/Enterprise-Rent-A-Car-Be-Careful-If-Youre-Thinking-About-Working-For-Enterprise-Dallas-In-60007. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Last Week at Enter-lies (I mean Prise)
AUTHOR: Poz - (U.S.A.)
SUBMITTED: Sunday, August 28, 2005
Exit interview tomorrow and I'm gonna tell them a thing or two, don't worry i'll be quite civil. No need to get crazy, i'm too happy now that i'm leaving. They tried to get me to sell lies, some customers acted like big babies. To hell with all that, get out while you can, and do it with dignity..... Peace and have a wonderful life. BigPoz out of Southside Atlanta not California like where I registered for this forum, but now I don't give a shit i'm out-peace...
#2 Consumer Comment
Interview with ERAC
AUTHOR: Johnny - (Canada)
SUBMITTED: Tuesday, April 12, 2005
I am glad that I came across this website and read all the reviews etc. Everyone here seems to be RIGHT/CORRECT on one thing. ENTERPRISE is full of lies. After reading everything I can see why the company is willing to hire anyone out of college/university.
I was told so many blant lies during my interview saying I would earn so and so and this n that, then I asked myself, wtf thats only 12 bux an hour working 55+ hours a week on a base salary.
I don't have much experience coming straight out of college but I don't think I want to be working for Enterprise after reading all these reviews and would rather keep applying elsewhere and hopefully land a 9-5 job and make 2x as much..........
#3 UPDATE EX-employee responds
ERAC Blows
AUTHOR: John - (U.S.A.)
SUBMITTED: Tuesday, April 05, 2005
In hindsight, I consider it a learning experience since it was my first job out of college (like most of the posters on this site) and I sure am glad that I got to get my screw ups out of the way with a piece of shit company like ERAC rather than blow a real opportunity.
Here's a scary question for all the ex-ERACS, how many of you still remember your employee number? I still remember my employee number after nearly 10 years; I might as well have the number tattooed on my forearm like a camp survivor.
To all those who have a hard-on for ERAC and are going to claim we ex-ERAC are whiners, I ask you this: Look around and how many long-timers do you see? Your Area Manager or maybe a VP? As someone else mentioned here, there's not much longevity with the company because you will either burn out or get pushed out. It's simple mathematics. Out of the hundreds of ERAC employees who will pass through their doors in a given group, what makes you think you're going to be that one of a handful who actually lasts long enough?
As far as I go, I went back to school to get my Masters degree and I now manage an office with @90 employees. I make more money in less time than any of you will ever see at ERAC. So maybe I couldn't "hack it" at ERAC but maybe I didn't want to. Work smart not hard.
Oh yeah, Rich in Glendale those are some classics buddy! I was splitting my side.
#4 Consumer Suggestion
I love companies like this. You just need to understand how to get ahead, that's all!
AUTHOR: Paul - (U.S.A.)
SUBMITTED: Friday, March 11, 2005
They expect you to work long hours for chump change. They promise you one thing and pay you another.
They expect you to cheat customers day in and day out.
That can only mean one thing. You are working for CROOKS.
So, do them one better! Show them how it's done!
That's what I do.
One for me, and one for the company.
Two for me, and one for the company.
Hell, in these rental places, you can make $1500 a week easily. You just have to be able to figure out which rental is yours and which rental is the companies.
There is always a way to cheat a crook. You just need to look for it.
That's the problem with many people. They let themselves get used, and then stomp away mad.
Me, I walk away with a small fortune. When I eventually get tired of the job, I leave whistling Dixie.
That's how life should be!
Next time, be the winner, not the sucker.
#5 UPDATE EX-employee responds
WoW I have to admit most of the things that was said here are true.
AUTHOR: Poz - (U.S.A.)
SUBMITTED: Friday, March 11, 2005
Mr.Andy & Jack Taylor,
My name is ***********, and I've been with the company for 4 1/2 years.I fell down a flight of stairs at work in 2002,and have suffered painful physical therapy for the last 2 1/2 years.I receive painful injections as part of my therapy,sometimes enduring 15-30 injections in the base of my head,neck and shoulders.I was sent to a location with no computer,personal fax,car wash tech or even a personal phone line.This plea however, is not based on vengeance for my unfair treatment, but because there are practices going on in this company that act as a dangerous virus that is rapidly spreading.
Because of my delicate situation(workman's comp case)and due to the fact that I 'm sure that my days are limited,I will take the responsibility to the issues that plague our region.I my being the martyr will improve the current situation,then I will take that honor.
Preferential promotions,discrimination against women,and minorities continue to run rampently.When opportunites are announced for promotions,if you aren't in the "Good Ol' Boy"system,or favored you don't have a chance.If you are African-American,your path is already paved for you.If you are allowed to grill,you must first prove yourself at a satellite location(smaller location,less money).In other words,while other counterparts are given the advantage to start at the plate,African-Americans and women, are started outside the ball park.We are trained from day one to "think outside the box".Well that's difficult to do if your aren't allowed in the box in the first place.Promoting from within is set up because you have the power to manipulate.No outside ideas,no outside interference. Instead of producing entreprenuers,instead you create puppets to do and think as you do.
No one expects promotions based on skin color.However,if being ethical truly serves as a part of the foundatiion of this company,we deserve the same opportunites.There are very few African-American Area Managers.As a matter of fact,there are no women in that position at all.It is also ironic that the only African-American VP just happens to be in the "South" part of town.
Mr.Taylor,there are wonderful,dedicated people that toil to make the company a success.So instead of donations in millions to colleges,or charity,give your Manager Trainees,Manager Assistants,and Branch Managers that extra financial contribution.If I can give a fellow employee $20 to assist in paying their utilities(and this is on money from workman's comp)there should be no hesitation from the RVP's and above.After all,if it weren't for the level I and level 2 employees,the billions that are made would not exist.
I hope and pray that this letter would ignite those in power to make the company's mission statement a reality.I have no fear of being fired or blackballed.I also hope that more employees will band together to make the road easier for those that follow.As of right now,in our region,the open door policy is not what it was intended to be.At this very moment,it means that if you open your mouth,they will show you the door.
I am speaking on behalf of many,but the turnover should be a clue that ethical behavior is not in control.The discrimination suit last year was just a foreshadow for the hurt,disappointment,and unfair treatment of many.
I thank you for your time,and I hope this letter will serve as a catalyst to make this company what it was intended to be.
As many of you know,my deliverance of this will cause my termination.Due to my physical disabilities(from my fall),I am not able to be the voice of concern at all times.However if you have the courage,and faith to see things change,please contact the EOC.(Eradication of Crime,Discriminationmand Hostility in the workplace).From what I understand there are many past and present employees that are contacting the EOC to start making a diffierence.You may as for Nolan or Shaheed at ***-***-****.This is the time to stand for true equality or fall into a cycle of continual abuse,and injustice.There is also a website,www.failingenterprise.com where you can interact with other employees who needed an outlet to express how they feel.
Mr.Taylor,there needs to be an awakening of justice and real issues.How is it that some people can get promoted without grilling.?Why does ***** **** have to fight to get promoted when Top Performers Club is her second home,and she is well rounded in other areas.
People only want respect,what they deserve,and a fair playing field. TPC is not,but it doesn't mean anything if you can't pay your bills.
We applaud you for your drive and success,and hope that the matter will be handled in a just manner.Unfortunately,many times when you're at the top,it's hard to see the struggle of those at the bottom.There are many unsung heroes that give 100%,and weather the storm every day.We hope that you can provide the rainbow of truth,fair compensation,and equal opportunity for those that sacrifice 10-12hrs daily.
In closing we once again thank you for your time,and the EOC looks forward to hearing from you.
Sincerely,
***** ******
Thanks for reading, I feel very strong with the writer who is losing his computer skills while working at the big E, same here... The only good thing I can say about the company is that you will gain a lot of experience that you will benefit from in the future. Just don't lose the ones you already have....
#6 UPDATE EX-employee responds
WoW I have to admit most of the things that was said here are true.
AUTHOR: Poz - (U.S.A.)
SUBMITTED: Friday, March 11, 2005
Mr.Andy & Jack Taylor,
My name is ***********, and I've been with the company for 4 1/2 years.I fell down a flight of stairs at work in 2002,and have suffered painful physical therapy for the last 2 1/2 years.I receive painful injections as part of my therapy,sometimes enduring 15-30 injections in the base of my head,neck and shoulders.I was sent to a location with no computer,personal fax,car wash tech or even a personal phone line.This plea however, is not based on vengeance for my unfair treatment, but because there are practices going on in this company that act as a dangerous virus that is rapidly spreading.
Because of my delicate situation(workman's comp case)and due to the fact that I 'm sure that my days are limited,I will take the responsibility to the issues that plague our region.I my being the martyr will improve the current situation,then I will take that honor.
Preferential promotions,discrimination against women,and minorities continue to run rampently.When opportunites are announced for promotions,if you aren't in the "Good Ol' Boy"system,or favored you don't have a chance.If you are African-American,your path is already paved for you.If you are allowed to grill,you must first prove yourself at a satellite location(smaller location,less money).In other words,while other counterparts are given the advantage to start at the plate,African-Americans and women, are started outside the ball park.We are trained from day one to "think outside the box".Well that's difficult to do if your aren't allowed in the box in the first place.Promoting from within is set up because you have the power to manipulate.No outside ideas,no outside interference. Instead of producing entreprenuers,instead you create puppets to do and think as you do.
No one expects promotions based on skin color.However,if being ethical truly serves as a part of the foundatiion of this company,we deserve the same opportunites.There are very few African-American Area Managers.As a matter of fact,there are no women in that position at all.It is also ironic that the only African-American VP just happens to be in the "South" part of town.
Mr.Taylor,there are wonderful,dedicated people that toil to make the company a success.So instead of donations in millions to colleges,or charity,give your Manager Trainees,Manager Assistants,and Branch Managers that extra financial contribution.If I can give a fellow employee $20 to assist in paying their utilities(and this is on money from workman's comp)there should be no hesitation from the RVP's and above.After all,if it weren't for the level I and level 2 employees,the billions that are made would not exist.
I hope and pray that this letter would ignite those in power to make the company's mission statement a reality.I have no fear of being fired or blackballed.I also hope that more employees will band together to make the road easier for those that follow.As of right now,in our region,the open door policy is not what it was intended to be.At this very moment,it means that if you open your mouth,they will show you the door.
I am speaking on behalf of many,but the turnover should be a clue that ethical behavior is not in control.The discrimination suit last year was just a foreshadow for the hurt,disappointment,and unfair treatment of many.
I thank you for your time,and I hope this letter will serve as a catalyst to make this company what it was intended to be.
As many of you know,my deliverance of this will cause my termination.Due to my physical disabilities(from my fall),I am not able to be the voice of concern at all times.However if you have the courage,and faith to see things change,please contact the EOC.(Eradication of Crime,Discriminationmand Hostility in the workplace).From what I understand there are many past and present employees that are contacting the EOC to start making a diffierence.You may as for Nolan or Shaheed at ***-***-****.This is the time to stand for true equality or fall into a cycle of continual abuse,and injustice.There is also a website,www.failingenterprise.com where you can interact with other employees who needed an outlet to express how they feel.
Mr.Taylor,there needs to be an awakening of justice and real issues.How is it that some people can get promoted without grilling.?Why does ***** **** have to fight to get promoted when Top Performers Club is her second home,and she is well rounded in other areas.
People only want respect,what they deserve,and a fair playing field. TPC is not,but it doesn't mean anything if you can't pay your bills.
We applaud you for your drive and success,and hope that the matter will be handled in a just manner.Unfortunately,many times when you're at the top,it's hard to see the struggle of those at the bottom.There are many unsung heroes that give 100%,and weather the storm every day.We hope that you can provide the rainbow of truth,fair compensation,and equal opportunity for those that sacrifice 10-12hrs daily.
In closing we once again thank you for your time,and the EOC looks forward to hearing from you.
Sincerely,
***** ******
Thanks for reading, I feel very strong with the writer who is losing his computer skills while working at the big E, same here... The only good thing I can say about the company is that you will gain a lot of experience that you will benefit from in the future. Just don't lose the ones you already have....
#7 UPDATE EX-employee responds
WoW I have to admit most of the things that was said here are true.
AUTHOR: Poz - (U.S.A.)
SUBMITTED: Friday, March 11, 2005
Mr.Andy & Jack Taylor,
My name is ***********, and I've been with the company for 4 1/2 years.I fell down a flight of stairs at work in 2002,and have suffered painful physical therapy for the last 2 1/2 years.I receive painful injections as part of my therapy,sometimes enduring 15-30 injections in the base of my head,neck and shoulders.I was sent to a location with no computer,personal fax,car wash tech or even a personal phone line.This plea however, is not based on vengeance for my unfair treatment, but because there are practices going on in this company that act as a dangerous virus that is rapidly spreading.
Because of my delicate situation(workman's comp case)and due to the fact that I 'm sure that my days are limited,I will take the responsibility to the issues that plague our region.I my being the martyr will improve the current situation,then I will take that honor.
Preferential promotions,discrimination against women,and minorities continue to run rampently.When opportunites are announced for promotions,if you aren't in the "Good Ol' Boy"system,or favored you don't have a chance.If you are African-American,your path is already paved for you.If you are allowed to grill,you must first prove yourself at a satellite location(smaller location,less money).In other words,while other counterparts are given the advantage to start at the plate,African-Americans and women, are started outside the ball park.We are trained from day one to "think outside the box".Well that's difficult to do if your aren't allowed in the box in the first place.Promoting from within is set up because you have the power to manipulate.No outside ideas,no outside interference. Instead of producing entreprenuers,instead you create puppets to do and think as you do.
No one expects promotions based on skin color.However,if being ethical truly serves as a part of the foundatiion of this company,we deserve the same opportunites.There are very few African-American Area Managers.As a matter of fact,there are no women in that position at all.It is also ironic that the only African-American VP just happens to be in the "South" part of town.
Mr.Taylor,there are wonderful,dedicated people that toil to make the company a success.So instead of donations in millions to colleges,or charity,give your Manager Trainees,Manager Assistants,and Branch Managers that extra financial contribution.If I can give a fellow employee $20 to assist in paying their utilities(and this is on money from workman's comp)there should be no hesitation from the RVP's and above.After all,if it weren't for the level I and level 2 employees,the billions that are made would not exist.
I hope and pray that this letter would ignite those in power to make the company's mission statement a reality.I have no fear of being fired or blackballed.I also hope that more employees will band together to make the road easier for those that follow.As of right now,in our region,the open door policy is not what it was intended to be.At this very moment,it means that if you open your mouth,they will show you the door.
I am speaking on behalf of many,but the turnover should be a clue that ethical behavior is not in control.The discrimination suit last year was just a foreshadow for the hurt,disappointment,and unfair treatment of many.
I thank you for your time,and I hope this letter will serve as a catalyst to make this company what it was intended to be.
As many of you know,my deliverance of this will cause my termination.Due to my physical disabilities(from my fall),I am not able to be the voice of concern at all times.However if you have the courage,and faith to see things change,please contact the EOC.(Eradication of Crime,Discriminationmand Hostility in the workplace).From what I understand there are many past and present employees that are contacting the EOC to start making a diffierence.You may as for Nolan or Shaheed at ***-***-****.This is the time to stand for true equality or fall into a cycle of continual abuse,and injustice.There is also a website,www.failingenterprise.com where you can interact with other employees who needed an outlet to express how they feel.
Mr.Taylor,there needs to be an awakening of justice and real issues.How is it that some people can get promoted without grilling.?Why does ***** **** have to fight to get promoted when Top Performers Club is her second home,and she is well rounded in other areas.
People only want respect,what they deserve,and a fair playing field. TPC is not,but it doesn't mean anything if you can't pay your bills.
We applaud you for your drive and success,and hope that the matter will be handled in a just manner.Unfortunately,many times when you're at the top,it's hard to see the struggle of those at the bottom.There are many unsung heroes that give 100%,and weather the storm every day.We hope that you can provide the rainbow of truth,fair compensation,and equal opportunity for those that sacrifice 10-12hrs daily.
In closing we once again thank you for your time,and the EOC looks forward to hearing from you.
Sincerely,
***** ******
Thanks for reading, I feel very strong with the writer who is losing his computer skills while working at the big E, same here... The only good thing I can say about the company is that you will gain a lot of experience that you will benefit from in the future. Just don't lose the ones you already have....
#8 UPDATE EX-employee responds
WoW I have to admit most of the things that was said here are true.
AUTHOR: Poz - (U.S.A.)
SUBMITTED: Friday, March 11, 2005
Mr.Andy & Jack Taylor,
My name is ***********, and I've been with the company for 4 1/2 years.I fell down a flight of stairs at work in 2002,and have suffered painful physical therapy for the last 2 1/2 years.I receive painful injections as part of my therapy,sometimes enduring 15-30 injections in the base of my head,neck and shoulders.I was sent to a location with no computer,personal fax,car wash tech or even a personal phone line.This plea however, is not based on vengeance for my unfair treatment, but because there are practices going on in this company that act as a dangerous virus that is rapidly spreading.
Because of my delicate situation(workman's comp case)and due to the fact that I 'm sure that my days are limited,I will take the responsibility to the issues that plague our region.I my being the martyr will improve the current situation,then I will take that honor.
Preferential promotions,discrimination against women,and minorities continue to run rampently.When opportunites are announced for promotions,if you aren't in the "Good Ol' Boy"system,or favored you don't have a chance.If you are African-American,your path is already paved for you.If you are allowed to grill,you must first prove yourself at a satellite location(smaller location,less money).In other words,while other counterparts are given the advantage to start at the plate,African-Americans and women, are started outside the ball park.We are trained from day one to "think outside the box".Well that's difficult to do if your aren't allowed in the box in the first place.Promoting from within is set up because you have the power to manipulate.No outside ideas,no outside interference. Instead of producing entreprenuers,instead you create puppets to do and think as you do.
No one expects promotions based on skin color.However,if being ethical truly serves as a part of the foundatiion of this company,we deserve the same opportunites.There are very few African-American Area Managers.As a matter of fact,there are no women in that position at all.It is also ironic that the only African-American VP just happens to be in the "South" part of town.
Mr.Taylor,there are wonderful,dedicated people that toil to make the company a success.So instead of donations in millions to colleges,or charity,give your Manager Trainees,Manager Assistants,and Branch Managers that extra financial contribution.If I can give a fellow employee $20 to assist in paying their utilities(and this is on money from workman's comp)there should be no hesitation from the RVP's and above.After all,if it weren't for the level I and level 2 employees,the billions that are made would not exist.
I hope and pray that this letter would ignite those in power to make the company's mission statement a reality.I have no fear of being fired or blackballed.I also hope that more employees will band together to make the road easier for those that follow.As of right now,in our region,the open door policy is not what it was intended to be.At this very moment,it means that if you open your mouth,they will show you the door.
I am speaking on behalf of many,but the turnover should be a clue that ethical behavior is not in control.The discrimination suit last year was just a foreshadow for the hurt,disappointment,and unfair treatment of many.
I thank you for your time,and I hope this letter will serve as a catalyst to make this company what it was intended to be.
As many of you know,my deliverance of this will cause my termination.Due to my physical disabilities(from my fall),I am not able to be the voice of concern at all times.However if you have the courage,and faith to see things change,please contact the EOC.(Eradication of Crime,Discriminationmand Hostility in the workplace).From what I understand there are many past and present employees that are contacting the EOC to start making a diffierence.You may as for Nolan or Shaheed at ***-***-****.This is the time to stand for true equality or fall into a cycle of continual abuse,and injustice.There is also a website,www.failingenterprise.com where you can interact with other employees who needed an outlet to express how they feel.
Mr.Taylor,there needs to be an awakening of justice and real issues.How is it that some people can get promoted without grilling.?Why does ***** **** have to fight to get promoted when Top Performers Club is her second home,and she is well rounded in other areas.
People only want respect,what they deserve,and a fair playing field. TPC is not,but it doesn't mean anything if you can't pay your bills.
We applaud you for your drive and success,and hope that the matter will be handled in a just manner.Unfortunately,many times when you're at the top,it's hard to see the struggle of those at the bottom.There are many unsung heroes that give 100%,and weather the storm every day.We hope that you can provide the rainbow of truth,fair compensation,and equal opportunity for those that sacrifice 10-12hrs daily.
In closing we once again thank you for your time,and the EOC looks forward to hearing from you.
Sincerely,
***** ******
Thanks for reading, I feel very strong with the writer who is losing his computer skills while working at the big E, same here... The only good thing I can say about the company is that you will gain a lot of experience that you will benefit from in the future. Just don't lose the ones you already have....
#9 UPDATE EX-employee responds
Wow...
AUTHOR: Ex Enterprise Employee - (U.S.A.)
SUBMITTED: Wednesday, January 19, 2005
I am not going to bash the company, I think that enough people have already done that. I realize that you must take the good and the bad with any job, and for the most part it was good. However, I would caution anyone that is looking to start a career with Enterprise. When you go to your interview ask some very simple questions:
1-What is your retention rate? Don't let them side step the question. The Company average at Enterprise is between 55-65%. Draw your own conclusions, but why would you want to work for a company that looses 50% of the people they hire.
2-What skills are you going to teach me that will help make me a better employee? I had a college degree and completed three internships with two of the most admired company's in the country. I chose Enterprise because I was sold by a recruiter and area manager (I must admit that they do produce some excellent salespeople). After I left the company I realized that my computer skills had regressed. At Enterprise you dont have a PC. That means no email, excel, powerpoint, or any computer skills that is essential in any bussiness atmosphere. Also, forget about writing, designing brochures, websites, or any other marketing materials.
3-Do you pay for education and is it encouraged to get an advanced degree? Chances are that you will get "no" as an answer. Again, draw your own conclusions, but why would a company not what to invest in an employee. I was lucky to find a company that is going to pay for my MBA and values an education.
The bottom line is that you must make the choice for yourself. I hope that these questions help in your pursuit for your ideal career. By best advise is that if you are looking for a career in sales or retail management Enterprise is a great place to start. Dont stay too long though, or you will become jaded like the others that have written about the company. If you are interested in any other area of business, you are not going to learn much more at Enterprise. I choose to leave Enterprise because I felt that the skills that would make me best marketable were deteriorating. I felt that the company did not want to invest in my future and therefore did not want to invest in their own.
Good luck in your pursuit of the ideal career. On a side note, I will always rent from Enterprise and would never buy a car from any place except Enterprise Car Sales.
RUNNING YOUR OWN COMPANY without the capital HA....DONT FOOL YOURSELF...YOU ARE RUNNING THE TAYLORS COMPANY...
what they do when you get a rental branch running well is move you to another horrible branch...most people I know that "own" their biz stay with it when its running well...
has for "working hard" for 7 years then live on the boat...umm They got you fooled on how much City Manager make...
Group Managers do make big dollars...true..but are very limited...you could make it to one of those spots if your cut throat enough...
You get great experience and alot of job offers elsewhere....BECAUSE OTHER EMPLOYERS SAY here is a moron willing to work 60 hours for no money..
The only way to survive ERAC is to get out of rental into their other departments...
and dont call those people unwilling to work because they put in 4 years ...
most people I know that "stick it out" stay on for about 8 years eventually get pushed out...
hell if your willing to do that you might has well start your own MLM like quixtar or Primamerica..at least their is room for you to succeed...theyre can only be so many area manager and above spots for the THOSANDS of MT'sMA's
#11 UPDATE Employee
WOW!! It is a wonder why the strong people stay with the company and all the whiners quit...
AUTHOR: P - (U.S.A.)
SUBMITTED: Monday, November 15, 2004
Skeptics
The reoccuring theme that I hear is that your didn't want to work hard. You weren't willing to put the hours in. That is fine. Don't bash the company because YOU COULDN'T CUT IT... There is nothing that you heard in the recruiting interview that isn't true. You want to make money? Fine. The only thing I ask is that you work your butt of for 5, 6, 7 years. Thats all. Do you want to work margianlly hard for 30 years, or do you want to work your ass off for 10 and then enjoy those remaining years on your boat?
Obviously these people making the posts are not cut out to work hard day in and day out. They don't see the big picture. The thing that really irks me is the benefit of having Enterprise on their resume. In my first year with the company I was approached 17 times (I kept count) with job offers. People were willing to give me a job without even interviewing me, because Enterprise has such a strong training program.
Lastly, if you didn't like the company, fine. There is no need to bash it. It truly reflects the kind of person you are.
Thank you for your time. Feel free to contact anyone at Enterprise if you think anything I said is not true.
#12 UPDATE EX-employee responds
I Worked For ERAC for 3.5 Years
AUTHOR: Jason - (U.S.A.)
SUBMITTED: Wednesday, November 10, 2004
Although at times enterprise was very tough, I believe that it was time well spent. The training that I got regarding customer service, aggressive sales techniques, and dealing as a middle management employee have all helped me jump to the next level as a mortgage lender..which is what I do now. If anything, take what you've learned from erac and use it as a tool to get to that next level. For most people including myself, ERAC is a mere stepping stone for future careers. As for those who say it has ruined your lives, you should have quit before it got that bad. Don't blame others for your lack of taking control of your own career. Just my thoughts...
#13 UPDATE Employee
I am ashamed....
AUTHOR: Mars - (U.S.A.)
SUBMITTED: Wednesday, November 03, 2004
1. work 60 to 70 hour weeks while making less than my peers that work mon-fri 9-5 no weekends.
2. lie to customers about damage waiver, reservations, out-of-date inspections, defective cars
3. rent cars that have two or three recalls on them, haven't had an oil change in over 10,000 miles, have a check engine light on (oh, someone just left the gas cap off, it'll be ok), or got returned earlier that day because of some mechanical defect
4. lie to my employees about their "bright future" with the company when the turnover percentage company-wide is around 40% and is 50%+ in the Greater Philadelphia area
5. listen to upper management say promotions are handled fairly then see them promote who they like, want, drink-with, etc. and justify it by saying that person had the "intangible qualities" they wanted rather than just good performance
6. lie to customers about the credit card deposit (we won't take anything off your card sir/madam) then charge the hell out of it after 90 days if their insurance company, bodyshop, dealer, company, etc hasn't paid the bill (even when the mistake is on our part for not working on getting it paid)
...and this is just the short list. Look, no company is perfect but Enterprise puts itself up as such a wonderful place to work that cares about it's customers and employees when the reality of it stinks really bad. Everyone smiles and acts happy-go-lucky and friendly but there's a lot of crap that goes on. I suggest that if you're looking for a new career, save yourself a lot of heartache and look somewhere else. I've been with this company 5 long years and the more I learn abotu how things REALLY work here, the more disgusted I get. My resume is already out there and I'm out as soon as I get another job.
*Taking petty cash and doing the box on your own and balancing it out without others knowing.
*Taking Lincolns home instead of the token Corolla. I also like to take Vans and SUV's home to.
*At 2 O'Clocks, writting fake contract to get higher on rents.
*pushing customers to take DW
Putting dog crap in the back seat of a car to rotten customers.
*spitting on the stearing wheel for bad customers.
*Spitting on the pizzas and donuts I delivered to dealerships and body shops.
*giving free spiffs to body shop and dealership owners for fake rides.
*screwing the fresh meat new hire who is hot on me for my position.
*drinking chocolate milk in the morning (cause it makes me fart bad) so that I can stink up a car full of rides That I am bringing back to my store.
*finding fake receipts for lunch to use for reimbursement.
*Telling cash customers your to poor to rent
*Having a copy of the Grill to cheat from and sharing it with every person behind me.
*Passing or flunking anyone I want from the Grill based on what I feel about them.
*Anybody remember the John Cook/Christy Bain Sexual Harrasment case that happened years ago.
These are just a few things....Anybody else, feel free to add to the list...I look forward to the insides of ERAC.
*Taking petty cash and doing the box on your own and balancing it out without others knowing.
*Taking Lincolns home instead of the token Corolla. I also like to take Vans and SUV's home to.
*At 2 O'Clocks, writting fake contract to get higher on rents.
*pushing customers to take DW
Putting dog crap in the back seat of a car to rotten customers.
*spitting on the stearing wheel for bad customers.
*Spitting on the pizzas and donuts I delivered to dealerships and body shops.
*giving free spiffs to body shop and dealership owners for fake rides.
*screwing the fresh meat new hire who is hot on me for my position.
*drinking chocolate milk in the morning (cause it makes me fart bad) so that I can stink up a car full of rides That I am bringing back to my store.
*finding fake receipts for lunch to use for reimbursement.
*Telling cash customers your to poor to rent
*Having a copy of the Grill to cheat from and sharing it with every person behind me.
*Passing or flunking anyone I want from the Grill based on what I feel about them.
*Anybody remember the John Cook/Christy Bain Sexual Harrasment case that happened years ago.
These are just a few things....Anybody else, feel free to add to the list...I look forward to the insides of ERAC.
*Taking petty cash and doing the box on your own and balancing it out without others knowing.
*Taking Lincolns home instead of the token Corolla. I also like to take Vans and SUV's home to.
*At 2 O'Clocks, writting fake contract to get higher on rents.
*pushing customers to take DW
Putting dog crap in the back seat of a car to rotten customers.
*spitting on the stearing wheel for bad customers.
*Spitting on the pizzas and donuts I delivered to dealerships and body shops.
*giving free spiffs to body shop and dealership owners for fake rides.
*screwing the fresh meat new hire who is hot on me for my position.
*drinking chocolate milk in the morning (cause it makes me fart bad) so that I can stink up a car full of rides That I am bringing back to my store.
*finding fake receipts for lunch to use for reimbursement.
*Telling cash customers your to poor to rent
*Having a copy of the Grill to cheat from and sharing it with every person behind me.
*Passing or flunking anyone I want from the Grill based on what I feel about them.
*Anybody remember the John Cook/Christy Bain Sexual Harrasment case that happened years ago.
These are just a few things....Anybody else, feel free to add to the list...I look forward to the insides of ERAC.
#17 UPDATE EX-employee responds
How refreshing to see that people are spreading the truth about ERAC.
AUTHOR: Celine - (U.S.A.)
SUBMITTED: Saturday, October 09, 2004
In my experience with ERAC, I have seen my former area manager get an MT pregnant. A new area manager who was incredibly unprofessional-- literally yelling @ employees, and using profane language towards them. I have seen countless lies and broken promises.
Enterprise will continue using employees--they wonder why there is such a high turnover rate? They know why. As an employee of ERAC, you are ALWAYS expendable even as you are working yourself into the ground for the company. Even as a manager of an ERAC branch, you are absolutely still considered low on the food chain.
I gave my life to this company for two years. Worked 60 hours a week, did my best to make my customers and managers happy, and I lived paycheck to paycheck. DONT WORK FOR ENTERPRISE. The weight is now lifted off of my shoulders, but what a huge mistake I made. I am disappointed that I ever represented such an crooked company.
#18 UPDATE Employee
You never got out of rental
AUTHOR: Joe - (U.S.A.)
SUBMITTED: Friday, August 06, 2004
#19 REBUTTAL Individual responds
Enterprise sucks, they truly take you for an idiot
AUTHOR: John - (U.S.A.)
SUBMITTED: Thursday, July 08, 2004
#20 UPDATE EX-employee responds
NOT A GOOD COMPANY TO WORK FOR. Look somewhere
AUTHOR: D - (U.S.A.)
SUBMITTED: Monday, May 17, 2004
I worked for Enterlies for three years, was promoted three times and made less money each time. At my last gig, I was the branch manager at an small airport location. We were open from 7am to 7pm 7 days a week. I worked the normal work week and had to go in on Saturday and Sunday to make sure we had clean cars and check in dropped cars. I could never have my MT's or MA's go in on the weekend because that might give them more over time.
I was "Let Go" from Enterlies after working my ass for the company for three years. I made an "Unethical Business Decision" after adding my LEGAL wife on to the company health insurance. In Colorado, Common Law Marriage is still very legal and repected by MOST compaines. However, Enterlies said that they went off of Fedral standars and not State standards. In the mean time Area managers where buying beer, christmas presents, concert tickets, strippers, and god knows what for their own personal use and having the company pay for it. But that is Ethical.
What ever the case I found 40 hour/week job which pays almost doudle what Enterlies pays. Haven't worked a weekend in two years and much happier. Plus I haven't ruined a suit because I'm out washing cars.
Enterlies is NOT A GOOD COMPANY TO WORK FOR. Look somewhere eles there is better stuff out there.
#21 UPDATE EX-employee responds
Get Out While You Can
AUTHOR: Ex-Lifer - (U.S.A.)
SUBMITTED: Friday, May 14, 2004
Though, I did gain valuable experience which has allowed me to take another job with a starting salary TWICE that of what I made as a Regional Rental Manager, I doubt it was worth it.
Management Trainees typically work 55-65 hours per week-often without lunches or breaks, unless the focus that month is cutting personell expense, then your hours will be cut so much that you cannot pay rent. Historically, 90% of employees who leave do so within the 1st 90 days of employement and this is why.
Once you are promoted to Assistant Manager, you are now on salary and commision. Many AM's find they made more as hourly employees because their base has been reduced so much.
In my years at ERAC I have seen and heard so many inappropriate things from Upper Management that I could write a book. Never mind the potential law suite that they would lose!
Here's an example: An Area Manager PUNCHED a Trainee in the face during a company happy hour. That Area Manager was not fired. In fact the Trainee was instead "pushed" out over the course of time and upon leaving asked to sign a release in exchange for a $1500 payout. He's out of work and the Area Manager is sitting pretty.
I have seen RVP's sexually harass their female employees. I have heard conversations between RVP's and HR Managers regarding employees race, sexual orientation, etc...I have been "in the know" while members of management plotted to force out employees in the worst ways.
And the worst part is that I use to be one of them, until I was "pushed" out. Since then, 3 awesome people who worked for me have also been forced out...and they are not done yet.
#22 UPDATE Employee
Unethicall, illiegal, imorral ..Enterprise is full of it!
AUTHOR: Curently Employed By Erac - (U.S.A.)
SUBMITTED: Sunday, April 04, 2004
#23 UPDATE EX-employee responds
Sucking the ERAC Kool-Aid
AUTHOR: Chris - (U.S.A.)
SUBMITTED: Saturday, March 27, 2004
Like most of the other writers before me here, there's too much to write about. It was a fun four years. I certainly could have spent them more wisely to get my career off to a real start. I feel sorry for the few I know who have remained there still. (God help me I don't know how they've done it!)
Good luck to those who decide to work at Enterprise...you're a fool if you do.
#24 UPDATE Employee
Unfortunately, your troubles will follow you....
AUTHOR: Drew - (U.S.A.)
SUBMITTED: Tuesday, February 10, 2004
#25 UPDATE EX-employee responds
everything written here is true DO NOT WORK FOR THIS COMPANY
AUTHOR: Aven - (U.S.A.)
SUBMITTED: Monday, December 22, 2003
TRUST ME!!
#26 UPDATE EX-employee responds
Worst Experience of My Life. Lies and BS. That's all this company is.
AUTHOR: Doug - (U.S.A.)
SUBMITTED: Sunday, December 07, 2003
Lies and BS. That's all this company is. When you go for interviews or see them at job fairs or they visit your school they feed you lies and throw you a bunch of BS. If you fall for their crap you will soon be exposed to a WORLD of lies and BS. NEVER work for this company unless your only alternative is prison and even then consider minimum security before E-Crap. I was in prison for years, every single day felt like a punishment. "For having a low GPA in college, your sentence is one year working for Enterprise Rent a Car, for cheating on that History test Freshman year, your sentence is 6 months at Enterprise Rent a Car, and finally for being in a fraternity and drinking every night for 5 years, your sentence is 6 months at pound me in the ass Enterprise Rent a Car." Run from them. Quickly. Are you thinking of working there, or you already do and thinking of quitting?
It's all true
#27 UPDATE EX-employee responds
I wasted my degree and they ruined my life.
AUTHOR: Eddie - (U.S.A.)
SUBMITTED: Wednesday, November 19, 2003
#28 UPDATE EX-employee responds
Lies in the Skies, Enterprise is an awful company to work for.
AUTHOR: James - (U.S.A.)
SUBMITTED: Tuesday, October 21, 2003
After working a year of 60 hour weeks in order to make my "$31,000 salary" and having almost no contact with my family or friends i decided enough was enough.
I could go on and on but I won't. There are many companies where you can advance as rapidly as Enterprise, so don't believe all their bull. I work 40 hour weeks, make more money, and am MUCH happier since I quit.
#29 UPDATE EX-employee responds
Response to Mark
AUTHOR: Barbara - (U.S.A.)
SUBMITTED: Friday, August 01, 2003
Maybe you should grow up.... I too worked for Enterprise Rent A Car for 6 years 3 of which as a branch manager. The reason Enterprise has a young, young staff is because they push people out after they have been with the company for an number of years. Most employees do not make it to the seven year mark when they are totally vested. Count the number of employees that are past the seven year mark there are not many.
I left the company because I was pushed out...Out of the nine branch managers in my area only one remains. I would not recommend the company to anyone because of the way they treat their employees. In my opinion the truth should come out about their organization, running your own business my @###!!! More like be micromanaged by your area manager. You may think I am whining but I have seen first hand how Enterprise treats their employees and it isnt pretty. You are lucky that you had a crappy driving record in the end you are better off.
#30 UPDATE EX-employee responds
grow up!
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Wednesday, June 11, 2003

