• Report: #965850

Complaint Review: Enterprise Rent a Car

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  • Submitted: Wed, November 07, 2012
  • Updated: Wed, November 14, 2012

  • Reported By: Chadg — Charlotte North Carolina U.S.A.
Enterprise Rent a Car
2619 North Sharon Amity Road Charlotte, North Carolina United States of America

Enterprise Rent a Car Enterprise is a rip off Charlotte North Carolina

*UPDATE Employee: Enterprise Cares

*General Comment: heh

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   The kid at the counter told me that I had to buy their insurance.  I later found out that he had lied and I was out almost 500 dollars on a 10 day rental.  I brought the issue to their manager and general manager.  The both told me that it was to bad because it was already processed.  The problem is that these kids are promoted by how many "add on's" they can stick on the customer no matter how they do it.  It encourages dishonest behavior from employees for their gain.  Horrible way of doing business.

This report was posted on Ripoff Report on 11/07/2012 08:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Enterprise-Rent-a-Car/Charlotte-North-Carolina-28205/Enterprise-Rent-a-Car-Enterprise-is-a-rip-off-Charlotte-North-Carolina-965850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Enterprise Cares

AUTHOR: Enterprise Rent-A-Car - (USA)

SUBMITTED: Wednesday, November 14, 2012

Thank you for bringing this to our attention. We would like to look into this further. Please email Care[at]Enterprise.com with your full name, the exact rental location and any other details. When emailing, please list reference # 121114-001357 in the subject line. 

Gillian T.
Social Monitor Coordinator
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#2 General Comment

heh

AUTHOR: wefwefewf - (United States of America)

SUBMITTED: Wednesday, November 07, 2012

You know what I hate about Enterprise?  It is how they always try to shake your hand.  Never fails that I'm struggling to carry all of my stuff and some d-bag is trying to shake my hand.  If they shake hands with 100 people each day how much does shaking hands with them increase the chance that you are going to get sick?  Why do they want to shake hands anyway?  Do I shake hands with the guy at mcdonalds that gives me my fries? 
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