• Report: #991984

Complaint Review: Enterprise Rent a Car

  • Submitted: Sat, January 05, 2013
  • Updated: Sat, January 05, 2013

  • Reported By: Bella — California United States of America
Enterprise Rent a Car
20625 HAWTHORNE BLVD Torrance, California United States of America

Enterprise Rent a Car Out of the blues they charged my credit card for $306.60 in January. Last time I rented a car from them was JULY!! Torrance, California

*Consumer Comment: I have a question..

*UPDATE Employee: Enterprise Cares

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My credit card was charged $306.60 by Enterprise Rent a Car out of the blue in January.

The last time I rented a car from them was in July and that charge was taken care of by my insurance company (following a car accident).

This report was posted on Ripoff Report on 01/05/2013 06:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Enterprise-Rent-a-Car/Torrance-California-90503-3203/Enterprise-Rent-a-Car-Out-of-the-blues-they-charged-my-credit-card-for-30660-in-January-991984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 2Consumer 0Employee/Owner
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#1 Consumer Comment

I have a question..

AUTHOR: Ken - (USA)

What was the "out of the blue" charge for?

You did ask, didn't you?
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#2 UPDATE Employee

Enterprise Cares

AUTHOR: Enterprise Rent-A-Car - (USA)

Bella,
Weve taken note of your concern and would like to have the opportunity to look into this for you. Please send us a detailed email to care[at]enterprise.com including the exact rental location, your contact information, your rental agreement or reservation number and any additional information regarding your experience.
 
When emailing, please list Reference Number 130106-000042 in the subject line. We look forward to hearing from you.
 
Respectfully,
Carol
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