- Report: #979090
Report - Rebuttal - Arbitrate
Complaint Review: Enterprise Rental Cars
Enterprise Rental CarsInternet United States of America
Enterprise Rental Cars FIVE months to refund a $500 deposit for someone hitting me!!! Internet
*UPDATE Employee: Enterprise Cares
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
The first of NOVEMBER....still no check so I called again. They said they requested issuance of a new check but couldn't find the details. After ten minutes on hold she came back to say she found the old information and would void that check and send out a new one that the agent must not have processed it correctly. Today is DECEMBER 6th and still no check! Once again I called and was told by the agent the previous agent had not voided the old check and until it was voided (FROM JUNE!) they couldn't issue a new one. Donna (todays agent) assured me she would do it herself right away but it will still take 2-3 weeks for them to send a check!!!! That is HORRIBLE customer service! They have had my $500 for almost 6 months and with Christmas coming in two weeks...I was counting on this money! I just feel they have jacked me around for months and I did EVERYTHING right!! It was even a hit and run and I chased the car down!!! This will DEFINATELY influence my decision to use them in the future...and this be a warning to everyone.....Happy Holidays! :)
This report was posted on Ripoff Report on 12/07/2012 11:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Enterprise-Rental-Cars/internet/Enterprise-Rental-Cars-FIVE-months-to-refund-a-500-deposit-for-someone-hitting-me-Int-979090. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.