• Report: #940303

Complaint Review: Enterprise

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  • Submitted: Wed, September 12, 2012
  • Updated: Wed, September 12, 2012

  • Reported By: Pamela — Lake St. Louis Missouri United States of America
Enterprise
1580 S Service Road. Highway 70 Wentzville, Missouri United States of America

Enterprise False Damages Wentzville , Missouri

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My car caught fire and was totaled out. My insurance provided me with a rental through Enterprise.  The location I was renting from recently had a horrible hail storm. All but 2 of the cars were being repaired. I had to drive to work...4 hours away. So, I requested whatever they had in. They provided me with a huge F-1-50. It was the only thing in, so I took it. I had to get to work. The gentleman told me to roll down my windows, and enjoy the day! About 30 minutes later I try to turn on the air conditioner, its broke! It was in the 90s that day...it was unbearable driving four hours without any air. I called enterprise, and complained. They told me I could trade it out when I got to the city where my work is. I make it down, and go ahead and trade it in no problem. A few weeks later I get a letter saying I owed Enterprise $600 to replace the air conditioner. They claimed I ran over a rock ( on the highway) and broke the air conditioner unit. They had no record of my complaint. I also  talked to the damage recovery unit, and they said I was responsible since I accepted the car. Reading through Enterprise complaints, I see this is an ongoing problem. Would any of you want to get together & get some sort of lawsuit? 

This report was posted on Ripoff Report on 09/12/2012 04:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Enterprise/Wentzville-Missouri-63385/Enterprise-False-Damages-Wentzville-Missouri-940303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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