- Report: #157853
Report - Rebuttal - Arbitrate
Complaint Review: Entertainment Rewards - Entertainment Publications Operating - Tickemaster
Entertainment Rewards - Entertainment Publications Operating - TickemasterMaple Corporate Center, 1414 E Maple Road Troy, Michigan U.S.A.
Entertainment Rewards - Entertainment Publications Operating - Tickemaster Frudulently Charged My Credit Card after I cancelled my Account way before & refused to refund my money, Ripoff Troy Michigan
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A few days later I saw a charge for $3.99 on my Credit Card. I called them to tell them that I was charged even after I had cancelled. The operator said that since I had clicked on the it, that I was charged that fee. I figured I was charge b/c of my mistake. So I asked them to make sure I was out of their system and they confirmed it by sending me an email with a confirmation number that my membership was cancelled. (I still have that email).
However, next month, I got another charge for $3.99 on my Credit Card. When I called to see what was going on, they told me that since I had cancelled online, it did not go through in their system. When I told them that I had also cancelled that via Phone, they said the operator did not do it right. (mind you, I got a confirmation email from the operator).
When I told the operator that I wanted a refund, she said that since I had cancelled my subscription, she was unable to refund me my money. (that's pretty ironic, since they didn't have the right to charge me in the first place if I was not a member).
I still have not received my refund. If there are any lawyers out there, who are willing to take my case to the next level, I am ready to file a lawsuit against Entertainment Rewards.
This report was posted on Ripoff Report on 09/21/2005 11:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Entertainment-Rewards-Entertainment-Publications-Operating-Tickemaster/Troy-Michigan-48083/Entertainment-Rewards-Entertainment-Publications-Operating-Tickemaster-Frudulently-Cha-157853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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