- Report: #365521
Complaint Review: Entertainment Rewards
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| Entertainment Rewards 1414 Maple Drive
Troy, Michigan U.S.A. |
|
Entertainment Rewards Is NOT A SCAM Authorized through ticketmaster Troy Michigan
*Consumer Suggestion: Entertainment REWARDS/ticketmaster
*Consumer Suggestion: Entertainment REWARDS/ticketmaster
*Consumer Suggestion: Entertainment REWARDS/ticketmaster
*Consumer Suggestion: Entertainment REWARDS/ticketmaster
*Consumer Comment: Rebuttal to the Rebuttal
*Consumer Comment: It is Definitely a Scam
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Entertainment Rewards is an online monthly membership where you can print off up to 100 50% off or two-for-one coupons for both local and nationwide merchants.
If you have Entertainment Rewards showing up on your statement it means that you did the following:
You made a purchase on one of the partner sites (ticketmaster, ticketweb, american blinds, etc) and were offered an opportunity to learn more about a cash back award.
You were then taken to a page that explains the entertainment rewards program, free trial and on-going, and how to get the cash back award.
The 30-day free trial membership was initiated when you entered your e-mail twice and then clicked on "yes".
Entering that e-mail twice serves as your electronic signature and by entering you address you DO authorize the partner to pass the credit card and billing information to Entertainment Rewards to start a free trial.
You also authorized Entertainment Rewards to bill the same credit card $9 at the end of the free trial period unless the membership was cancelled prior to the end of the free trial and the first billing period.
To access your membership, go to rewards.entertainment.com and log in. Your username is the e-mail you signed up with and you can have it e-mail you your password.
You did authorize it, did not read the offer, and it was an error on YOUR PART. It is a perfectly legal operation, has been checked out by lawyer after lawyer, and if you got signed up for it it is in YOUR ERROR. Call 18002317283 to discontinue. I have no pity for you if you have been charged for two years or however long it has been becuase if you had read the page and checked your bank statements you would not have been charged however much you were.
Beltray
Galena, Illinois
U.S.A.
If you have Entertainment Rewards showing up on your statement it means that you did the following:
You made a purchase on one of the partner sites (ticketmaster, ticketweb, american blinds, etc) and were offered an opportunity to learn more about a cash back award.
You were then taken to a page that explains the entertainment rewards program, free trial and on-going, and how to get the cash back award.
The 30-day free trial membership was initiated when you entered your e-mail twice and then clicked on "yes".
Entering that e-mail twice serves as your electronic signature and by entering you address you DO authorize the partner to pass the credit card and billing information to Entertainment Rewards to start a free trial.
You also authorized Entertainment Rewards to bill the same credit card $9 at the end of the free trial period unless the membership was cancelled prior to the end of the free trial and the first billing period.
To access your membership, go to rewards.entertainment.com and log in. Your username is the e-mail you signed up with and you can have it e-mail you your password.
You did authorize it, did not read the offer, and it was an error on YOUR PART. It is a perfectly legal operation, has been checked out by lawyer after lawyer, and if you got signed up for it it is in YOUR ERROR. Call 18002317283 to discontinue. I have no pity for you if you have been charged for two years or however long it has been becuase if you had read the page and checked your bank statements you would not have been charged however much you were.
Beltray
Galena, Illinois
U.S.A.
This report was posted on Ripoff Report on 08/21/2008 04:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Entertainment-Rewards/Troy-Michigan/Entertainment-Rewards-Is-NOT-A-SCAM-Authorized-through-ticketmaster-Troy-Michigan-365521. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Suggestion
Entertainment REWARDS/ticketmaster
AUTHOR: Cc - (U.S.A.)
SUBMITTED: Sunday, February 08, 2009
Although the individual that left this information was rude in his/her delivery relating to the terms of the company;the information was somewhat helpful. However, those seeking to contact the company with the number the individual provided might just want to use the web site considering the fact that the number given is a sex hotline number.
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What's this? #2 Consumer Suggestion
Entertainment REWARDS/ticketmaster
AUTHOR: Cc - (U.S.A.)
SUBMITTED: Sunday, February 08, 2009
Although the individual that left this information was rude in his/her delivery relating to the terms of the company;the information was somewhat helpful. However, those seeking to contact the company with the number the individual provided might just want to use the web site considering the fact that the number given is a sex hotline number.
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What's this? #3 Consumer Suggestion
Entertainment REWARDS/ticketmaster
AUTHOR: Cc - (U.S.A.)
SUBMITTED: Sunday, February 08, 2009
Although the individual that left this information was rude in his/her delivery relating to the terms of the company;the information was somewhat helpful. However, those seeking to contact the company with the number the individual provided might just want to use the web site considering the fact that the number given is a sex hotline number.
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What's this? #4 Consumer Suggestion
Entertainment REWARDS/ticketmaster
AUTHOR: Cc - (U.S.A.)
SUBMITTED: Sunday, February 08, 2009
Although the individual that left this information was rude in his/her delivery relating to the terms of the company;the information was somewhat helpful. However, those seeking to contact the company with the number the individual provided might just want to use the web site considering the fact that the number given is a sex hotline number.
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What's this? #5 Consumer Comment
Rebuttal to the Rebuttal
AUTHOR: Alias49 - (U.S.A.)
SUBMITTED: Friday, February 06, 2009
Look, if you are getting this many complaints about the way you do business, then you ought to think about how you still offer your product but in a way that people understand and want. Obviously we're not all idiots, but clearly many of us (my 16 year old son included) do not read everything and especially do not read the fine print. Therefore, why not make it more prominent on your page so that people know what they are purchasing. Make it more clear what the terms are - TOU's are the same as a legal contract and many people don't understand that. The onus should not be on the consumer - you should provide them the information so that not only so they understand but you have done everything you can to advise them what their rights are. Wouldn't it be better to acquire your clients because they wanted and valued your service instead of by default? You might even think of sending an email to the customer letting them know their trial period is up and ask them if they really want to purchase the service! How difficult would it be to set up an email blast to all of those people a few days before the trial is to expire?
I realize this is the type of customer service your company is not used to providing and I am sure you acquire enough customers for just a few months before they cancel to make all this hassle and bad press worthwhile, but you just might want to think about changing your image. At this point, I can't imagine anyone wanting to do business with you knowingly and sooner or later it will hurt Ticketmaster and every other business partnered with you. Sooner or later someone will find a way to shut you down.
I realize this is the type of customer service your company is not used to providing and I am sure you acquire enough customers for just a few months before they cancel to make all this hassle and bad press worthwhile, but you just might want to think about changing your image. At this point, I can't imagine anyone wanting to do business with you knowingly and sooner or later it will hurt Ticketmaster and every other business partnered with you. Sooner or later someone will find a way to shut you down.
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What's this? #6 Consumer Comment
It is Definitely a Scam
AUTHOR: Mcl - (U.S.A.)
SUBMITTED: Monday, January 12, 2009
The information is requested under the guise of completing the purchase you initially intented. When buy tickets, in particular, you are under the gun to get the purchase done quickly and enter information that seems reasonable to complete the order. By not 'unchecking' a box, you sign yourself up, unknowingly, for a monthly charge for a service you do not even know you are getting.
I think the practice is despicable. If you can not provide a legitamate service and have to trick people out of their money, you have no business selling to the public.
I for one, will never use Ticketmaster, Entertainment rewards or any of the other sister companies of this underhanded corporation.
I think the practice is despicable. If you can not provide a legitamate service and have to trick people out of their money, you have no business selling to the public.
I for one, will never use Ticketmaster, Entertainment rewards or any of the other sister companies of this underhanded corporation.
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