• Report: #163882

Complaint Review: Profit Warriors | Ripoff Report Verified™ …businesses you can trust. Profit Warriors EEC Corporation provides the highest quality Business Coaching, Consulting, and Merchant Services throughout USA and Canada. Profit Warriors strives to add value in services with understanding a successful business model based on value-added services, and client care.

Thank You

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  • Submitted: Wed, November 09, 2005
  • Updated: Sat, January 18, 2014

  • Reported By:Brampton Ontario
Entrepreneur Expansion - Bill Lougheed
111-4th Avenue RPO 28, Box 30003 St. Catherines, Ontario Canada

Profit Warriors REVIEW: Profit Warriors dedicated to complete customer satisfaction: Profit Warriors | EEC Corporation has implemented strategic changes to insure clients’ success by finding INNOVATIVE AND CREATIVE WAYS to help stakeholders [clients] INCREASE SALES, CUT COSTS and CREATE LOCAL QUALITY JOBS in the face of challenging markets, failing banks, and broken government promises.
*UPDATE: Profit Warriors | EEC Corporation pledges to always resolve any issues, feel safe, confident & secure when doing business with Profit Warriors. Recognized by Ripoff Report Verified™ as a safe business service.

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Ripoff Report Verified™ REVIEW:

EDitor’s UPDATE: Ripoff Report Verified™ gives a positive rating and recognition to Profit Warriors for its commitment to excellence and total satisfaction in customer service.

During Ripoff Report’s discussions with Profit Warriors' executives have given Ripoff Report a written commitment to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Profit Warriors goes above and beyond through listening carefully to client concerns, taking the opportunity to learn from past mistakes and become more efficient as a company.

Profit Warriors’ principal, Mr. William (Billy) Lougheed, a.k.a “The Profit Warrior” has informed Ripoff Report that his personal philosophy is that Profit Warrior is not just a business; it is a name, a philosophy, and a way of life. As a successful businessman, Mr. Lougheed feels it is critical to listen to his clients and respond properly. By always putting his customers first, Mr. Lougheed hopes to maintain Profit Warriors as a successful enterprise both now and for many years to come.

Another top executive of the company told us that Mr. Lougheed’s personal business philosophy is based on the premise that "strives to add value in its services as they understand that a successful business model is based on value-added services, and client care”. Profit Warriors’ mission statement and Trade Mark says it all: "Profit is a Team Sport™"

The information provided in this report below is based on comments made by William Longheed during an on-site inspection held by a third party verification company with no biases toward Profit Warriors.
Profit Warriors is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

In an effort to acquire potential clients, Profit Warriors work mainly with face to face sales. Some of their methods include: knocking on doors, telemarketing, emails, trade shows etc. They are committed to any marketing method that will prove beneficial to their sales.

Profit Warriors recognizes that each product is unique. They promote the website www.gobigidea.com which allows them to reach a vast number of potential clients by describing the types of services they are equipped to help with. Upon closing a sale, Profit Warriors provides the client with a brochure, a contract, a script, and a comprehensive list of what they will do for them.

Profit Warriors target a very specific market consumer. They practice a business to business method and focus their attention toward consumers such as existing retail merchants, people with no business experience but who wish to own their own business, “grizzled vets” who want to buy a franchise etc.

In order to advise and suggest products and solutions for customers, Profit Warriors use a specialty system called “needs analysis.” This system includes a series of questions such as: “Who are you?” “What do you want to do?” “Who do you want to become?” By obtaining the answers to these questions, Profit Warriors are able to provide a wide variety of helpful information to their customers.

When dealing with a complaint, Profit Warriors follows a specific process. First, they call the client and ask them to fill out a communication memo. Next, they report it in their system to determine a resolution. Then, they issue goals, objectives, and an action plan. Lastly, they perform a quality control inspection to make sure the correction was made.

During the course of the onsite interview, the owner Mr. Lougheed, described an instance when a client was not satisfied with the level of service they received: “The most typical complaint we receive is an ATO where the business closes and the bailiff has left a notice stating that the contents will be sold. We help the client identify a new location and, if necessary, we personally retrieve the machine and replace it for the client.”

Profit Warriors enforces a strong return policy in which ATM clients have a 30 day money back guarantee, but after 30 days there is no recourse.

When asked what he feels sets Profit Warriors apart from other competitors, Mr. Lougheed believes that focusing on good ideas and profit, rather than selling a product, allows them to be successful. In addition, they provide a unique service to their customers by increasing sales and profit, while decreasing cost.

The company mentioned changes they have seen within the company to provide the best customer service possible, Mr. Lougheed was firm in his response stating, “Hire the best, fire the rest. Customer service representatives must follow company principles or are removed.”

Mr. Lougheed was very enthusiastic about being a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program. He explained, “I’m a ‘show me’ guy. I am aware of the power of Ripoff Report. I hope this program will be a positive avenue to increase profit, decrease cost, and allow clients to vent in a positive way that will allow us to mediate.”

Profit Warriors are continuously working on all aspects of their internal processes and procedures. Specifically, they are very focused on improving leadership, marketing operations, and finance.

Profit Warriors/ Statements from the owner.

?My name is William (Billy) Lougheed aka “the Profit Warrior”…and I am the owner and CEO of Profit Warriors. I would like to thank you for taking the time to review and listen to the Profit Warrior Story. Profit Warrior is not just a business; it is a name, a philosophy and a way of life for those that are fortunate enough to be alive to hear the message, make the cut, join the team, survive the training, lose some battles but continue to fight in the Financial WAR that haunts many of us. Profit Warriors’ mission is to love and appreciate your creator, love others as yourself, which translates for me as: give thanks and appreciate what I have, do no harm, reduce waist, help those less fortunate, and ultimately Fight for and invest my life, my money, and the lives of my family into things that really matter.

While the goods and services Profit Warriors offers will change from time to time, our Philosophy is simple, fight for profit. Profit is not a dirty word as many would have you believe. By my definition, profit is a command. It is a command to create abundance . You may have heard the words, 'In the beginning God…' (what?) 'created.' You may also be familiar with, 'We are made in… (Whose Image?) 'our Creator's’. I believe we were born to create, be creative to try, fail, win, and lose, so don’t be afraid of the tag line 'Profit Warrior' and don’t be afraid to work hard, make lots of money, spend less than you make, save a little, and invest the rest into others and systems that matter."

Why create abundance? When you have 'more than enough', it is easy to share, easy to give, easy to pay your taxes, easy to love, and easy to overcome adversity. In my opinion 'thanklessness' and/or 'financial hardship (a.k.a. bad attitudes) are the leading cause of business failures, marriage failures, and dysfunctions of all sorts. The solution? If you can work, get off your ass and go to work. If there is no work, volunteer your time to a worthy cause. If you are working full time, make your money work in the same manner. Invest your life (including your time, money and other resources) into things that matter. Help, work, create jobs, and re-invest your money wisely in your local neighbor who has some time and needs a hand up from time to time, as we all do.

Anyone can succeed when times are great! Everyone is your friend when your pockets are full of cash and you have 'abundance'. A Profit Warrior shines in adverse conditions. You may know some places where few will go, fewer will follow and almost all your friends would abandon you, though they might have previously promised to be your friend. While we are not perfect, Profit Warriors will most likely also let you down from time to time, but you have my promise, that when we let you down, when we drop the ball, when we screw up, or when we fail or neglect to return that call in a timely fashion, we will fix it or die trying.

One of my jobs as Chief Executive Officer of this company is to hire the best and fire the rest. While many don’t like that saying, we here at Profit Warriors know how hard it is to put together a championship team. I want to win this game called life and I need help. I want to surround myself with the best players I can find and afford. Some of you have experienced playing for team of slackers. The definition of a slacker is a person that does just enough to get by, they never give their all, never leave it all on the court, they never considering trying their best. You know what I’m talking about! Some of you have played on teams of amazingly talented, professional, high performers (in sports or business) and these people, well, they take pride in their work, they create abundance for all, and they make sacrifices above and beyond whatever is asked of them. When you're on those teams, you count your blessings and hope they don’t kick you off because you are not good enough. ?

Profit Warriors is always on the lookout for talented, gifted and wealthy 'Stakeholders' who understand this. Just so you don’t mis-quote me, wealth is not how much money you have in your pocket or in your bank account. I’ll let you figure out what wealth really is to you, but by my definition, wealth has a lot to do with the ability to create abundance in ones’ life, your team’s life and others around you.

Profit Warriors is committed to this end. We help businesses increase sales, cut costs, and create jobs. Although we do measure and evaluate our successes and failures its’ not always about the bottom line as measured by a Balance Sheet, Profit and Loss Statement, or a Cash Flow Statement.

Should you wish to become a fellow Profit Warrior in your area, or, should you wish to have a Profit Warrior in your local area help you open a business, increase sales, cut costs, create jobs, fend off people that would otherwise hurt you, laugh with enemies, cry with friends or visa versa, please look us up, call us, email us, fax us, tell us your story and I want to know what will it take for us to win your business and your trust ?

One employee states, "Profit Warriors’ installation team has expressed that they feel very confident doing their job."

Profit Warriors/ Statements from the Service Manager

Mr. Lougheed takes a personal interest in making sure systems and businesses get installed, up and working on time, on budget, as promised for the customer. I have worked for Mr. Lougheed for more than 15 years now and can say, without hesitation, he has earned the title 'The Profit Warrior'. You gotta meet him and 'go to war with him' to fully understand what I mean. Generally, he acts more like a tough hockey coach than he does a CEO. He is not always liked and I am sure he has lots of enemies, but he is respected by all the staff and our clients. He tolerates few repeated mistakes but takes time to work with and train rookie business owners and staff. He hates slothfulness, disorganization and quitters. He uses the word 'system' in almost everything he does and every part of his business, which gets annoying at times. He demands the best for his clients while requiring them to pay as little money as possible to, according to him, 'Help them stay in business and make more money for themselves.' This is a fight in and of itself. He hires and fires team members decisively and we have had moments where I felt like quitting and /or I thought he was going to fire me! All that being said, he is loyal, dedicated, and patient. Mr. Lougheed has a purpose, passion, drive, and a vision for the future like I have seen in no other.

In conclusion, you really gotta meet this guy in person to do him justice. Mr. Lougheed is exactly the type of person I would want by my side when tough times hit. During the good times he makes plans, plans, and implements more plans, a.k.a. Ideas, to prepare for the tough times, which I guess, isn’t a bad thing to do.

Note 1: It always gives me great pleasure to speak with and reminisce with some of my many ATM customers (now many years after the initial ATM install) to see and review their audited financials with them which demonstrate their business equity has grown and they are still making substantial profits daily from transaction fees and technologies I personally installed more than 12-15 Years ago!

Note 2: Some of the stuff Mr. Lougheed comes up with is nothing short of brilliant! I have seen many businesses that should have failed be 'picked up by the boot straps' with what seemed like, at first anyway, stupid little ideas, but then those stupid little ideas resulted in huge windfalls. So yes, I have come to trust Mr. Lougheed’s decisions, though not always popular at the time he makes them.

Note 3: I am Proud to call myself a fellow Profit Warrior as a result of the above.

Ripoff Report was pleased to learn that Profit Warriors’ past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.


Profit Warriors recently recognized that complaints posted on Ripoff Report (whether true or not) are customers who need to be addressed and satisfied, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report’s review Profit Warriors has made organizational changes allowing its clients and employees a more streamlined approach to complaint resolution and a commitment to the upmost in customer satisfaction.

In summary, after Ripoff Report's review, which included discussions with Mr. Lougheed, Ripoff Report is convinced that Profit Warriors is committed to quality delivery of services resulting in total client satisfaction.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Profit Warriors - EEC Corporation did just that. Everything within reason.

Read more about why consumers should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer and assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

----------------------------------------------- NOW TO THE ORIGINAL REPORT THAT WAS FILED

Entrepreneur Expansion - Bill Lougheed Warming! Do NOT do business with this company or this man !!!! St. Catherines Ontario

Bill Lougheed and Entrepreneur Expansion stole more than $20,000 from us and we are left with nothing.

He is a liar and a thief.

Do not do business with him.

Mississauga, Ontario

This report was posted on Ripoff Report on 11/09/2005 07:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Entrepreneur-Expansion-Bill-Lougheed/St-Catherines-Ontario-L2S-4A1/Entrepreneur-Expansion-Bill-Lougheed-Warming-Do-NOT-do-business-with-this-company-or-th-163882. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

Tracey Cummings and Mark Matthewman Failure to Report to Authorities and FRAUD

AUTHOR: William - (Canada)

The facts are Ms. Cummings came to the Entrepreneur Expansion team stating she was a victim, she was receiving NO money from her ATM and further that Mr. Larry Humphrey, Tim (Mark) Lickman and Mintz and Partners Limited (the Trustee) ALL told her she did not own an ATM and she wanted some REAL answers and some REAL solutions and she and Mark further wanted some REAL help.
This is what was given to her and WE REPEAT (In Public):
1) Canada Revenue Agencies' position is that if you don't have (or can't find) the serial number of a piece of equipment you may not be entitled to claim it for "capital cost depreciation item".
2) You, however, are still entitled to write off the expense of the purchase and legitimate business expenses.
(Please speak with your accountant in this regard)
3) 100% of our franchisees and dealers work WITH (and sometimes in opposition) to Canada Revenue Agency and IRS rulings.). This ensures our investors, dealers, franchisees and merchants receive the maximum tax deduction allowable under the law.
4) As a result of the petition into bankruptcy of Entrepreneur Expansion Corp., Keybiz Tactics Corporation, Mintz and Partners Limited (the Trustee), and Mr. Larry Humphries alleged they owned Ms. Cummings ATM and the location where it was situated, thus a dispute arose.
5) An Investigation into Ms. Cummings and Mr. Mathewman's situation was done. It was found that;
a) KBTC broke into that ATM machine,
b) KBTC re-directed transaction fees which previously were going to Ms. Cummings
c) Ms. Cummings money was being re-directed to the benefit of the Trustee KBTC, allegedly at the Trustee's request,
6) Civil litigation is on going over these exact same matters and Ms. Cummings was invited to attend, participate and keep abreast of the facts and the TRUTH, "as a Judge of competent jurisdiction might see it."
7) Mr. Lougheed met with both Ms. Cummings and Mr. Matthewman and minutes and documents were kept and exchanged.
8) In the minutes of the meeting between Mr. Lougheed, Ms. Cummings stated she was confused, scared and was under the impression (as a result of the information she was listening to, that neither she, nor Mark owned the ATM in question.
9) After further investigation, it was found that Ms. Cummings' ATM WAS broken it into by KBTC, the monies from that same ATM were being forwarded to KBTC and/or the Trustee.
10) In concern for and in support of Ms. Cummings position, the Entrepreneur Expansion team did several things:
a) Provided Ms. Cummings the serial number of that ATM,
b) Provided Ms. Cummings a copy of the 5 year location contract,
c) Provided Ms. Cummings with a copy of the assignment of that contract to her,
d) Provided Ms. Cummings with a copy of the release of ownership from the previous owner of that ATM,
e) Provided Ms. Cummings with audited financial reports from the first transaction that ATM ever did,
ALL of which, combined, demonstrated Ms. Cummings owned the ATM, was assigned the location contract prior to bankruptcy and further proving she was profiting from her business for many years before Mr. Humphries, KBTC or the Trustee got involved, etc. etc.
11) The Entrepreneur Expansion team further agreed to have one of the franchisees closest to her ATM negotiate with ALL to get that ATM released (it was being held hostage) (cost), pick it up (cost), fix it (cost), find a new location for it (cost), install it into a new location (cost), All of which was done.
12) The Entrepreneur Expansion team has waited for 2 years for Ms. Cummings to pay for those services (which remain unpaid to this date, inclusive of legal costs and accounting fees), or to provide supporting documentation to demand these costs and fees from the Trustee, KBTC and Mr. Humphries for the damages they caused to Ms. Cummings and that franchisee. (This is called mitigating damages or making the best of a bad situation).
13) The Entrepreneur Expansion team further agreed to help Ms. Cummings and Mr. Matthewman get their business back on track, while getting them the maximum return on their investment and/or the maximum tax write off legally possible.
14) Note: Both Ms. Cummings and Mr. Matthewman agreed to the Action Plan and further agreed to forward documentation to Mr. Lougheed, inclusive of the front and back of the cancelled cheque they initially made to buy the equipment, in support of her position.
15) We await Ms. Cummings and Mr. Matthewmans' documentation, as they both promised and have yet to deliver.
16) As far as the allegation that another person used the serial number on tax audit is of little consequence. People buy, sell trade ATMs no different from any other commodity. If you bought it from someone (or from the manufacturer directly), or it was assigned to you after some else released it, you are both entitled to the write off, pursuant your paper work and timing. (Again, please speak with your tax professional on all these points).
17) A lot of people don't keep track of serial numbers on their computers, VCRs and other electronics. An ATM is no different but we were glad we could be of assistance.
18) If Ms. Cummings is truly "stuck with a big Tax Bill", it most likely means she is listening to, believing and acting on the advice of THE WRONG PEOPLE, which is her prerogative. Our team, however, can do little to cure ignorance, errors or ommisions on an operators' part, other than to advise ALL clients to PLEASE seek independent QUALITY accounting and legal advice for your personal situation.
19) If your life is "messed up, it saddens us all. We are here to help, however, we repeat everything above, to emphatically encourage you to seek out a professional. Spend $200.00 on an accountant. It might save you / make you thousands.
20) As far as RCMP Fraud Charges. While we are aware of Ms. Cummings and Mr. Mathewmans violations and historical "run ins" with the law, we choose not to comment, publicly.
21) As far as charges laid against Mr. Lougheed, Mr. Lougheed does not have ANY criminal record, has not been charged with ANY criminal Offence, nor has he done anything wrong.
22) We are aware he does speak with law enforcement officers and co-operates fully while guarding everyones' right to privacy. Should Mr. Lougheed have violated the Criminal Code of Canada, he would most likely ask for the opportunity to immediately correct the violation, however there is no such opportunity here, as there appears there was on such violation.
23) We are aware of many misinformed Victims who have come forward with similar complaints and we have assisted them ALL, as best as the law will permit, and under these circumstances.

Note: "If you thought Education was expensive, you should try Ignorance."
The Late Learner
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#2 Author of original report

Action Plan was not followed by Bill

AUTHOR: Tracy - (Canada)

A week after we came to this Action Plan, mention by Bill in his rebuttal, he sent our bank machine to North Bay, installed it somewhere is has probably been making money on it, as I know any revenue from it hasn't been going into our bank account. The action plan never included him sending our machine anywhere. We wanted either the physical machine or the money for it and we received neither and are still left with a $20,000 loss.

Apparently Bill has also gotten a number of people into trouble with the Canadian Revenue Agency. The serial number he gave us was also used by another ATM purchaser on a tax audit and now the government is trying to figure it all out. Meanwhile many of us are stuck with extremely large tax bills (in the thousands) until the government can sort it out. Great job Bill! Can you mess up our lives any more??

How are your fraud charges from the RCMP going? I hope they put you away for along time.

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#3 REBUTTAL Owner of company

Tracy ****, Mark ****, KBTC Welland, Ontario, Humphrey, Mintz and Partners Limited, Hartley Bricks, Sam Beninato, Toronto, Ontario FRAUD

AUTHOR: William - (Canada)

September, 2000 Ms. **** and Mr. Mark **** bought an ATM and a location from Entrepreneur Expansion Corp. Thier ATM business ran well for years and they made money.
August 24, 2005 Ms. **** and Mr. Mark **** contacted Mr. Lougheed and Mr. Lougheed met with them (face to face at a Tim Hortons) in Hamilton, Ontario to discuss their concerns and explore solutions to their business issues. These individuals claimed 1. There was a dispute over their ATM machine and its location rights 2. They didn't want to be involved in the dispute, thus they wanted to sell or get out of the business 3. They wanted a reconciliation and a report on their business in support of maximizing the cash (or credit) they may receive in exiting their business. 4. This was all during a time when their ATM machine and the location it was situated in was the target of Mintz and Partners Limited (trustees in bankruptcy out of Toronto) and Keybiz Tactics Corporation (out of Welland Ontario) claiming THEY owned the ATM and the location rights as a result of one of the Entrepreneur Expansion franchisees going bankrupt.
Mr. Lougheed provided minutes of that meeting, complete with a "best effort" Action Plan delivered to Tracy and Mark, complete with ALL documents they asked for, in support of their position.
Tracy and Mark promised to send documents, information and instructions back to Mr. Lougheed, pursuant those minutes and the Action plan. Tracy and Mark further promised, should they be dissatisfied with the Lougheed proposed Action Plan, to create an Action Plan of their own. We have received NO promised documents, NO information and No Action Plan, to this day from Tracy or Mark (more than 2 years later) and Mr. Lougheed is saddened by their comments on ripoffreport.com
We try to help and be flexible, where legally possible. These clients have asked for no relief from Ripoffreport.com, no relief from Mr. Lougheed, no relief from the company, they have forwarded No solutions, No action plan, No details and therfore it is impossible to respond to and resolve this complaint, other than what we have already done.
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