Environmental Water Resource Make my water better False Advertisement, Hi-Pressure-Sales, Very Rude Salesman spring hill, Florida

I would like to apologize to the customer for any misunderstanding. I send out every card and answer every call with Environmental Water Resource this is Dan how may I help you,? What city are you calling from so I can help you. Let Answer- Reply- any new resident we will be sending thais notice, the reason we sent this notice is to let you know we are doing some testing on the different levels on your water, their is no charge for the test, all we need is the best time that we could meet you in order to get the test done?

After the appointment is set, I end with, So you no what to expect is, we will need access to the kitchen sink, the test takes about 30 min. and both you and your wife need to be present. After the test we will leave you with written results, answer any questions, would the best time for you be in the morn, afternoons, or evenings? We never ask for a Sample! I tell every customer we need access to the kitchen sink, and please dont forget, also at least 30 min... If it was true why did he let him stay One Hour?

We advertise all new home owners, not any specific age. Its obvious he is not telling the truth. I am sorry that he is upset. I want all our customers to know I care strongly about how they feel. And No One Or very few people drink the tap water! This is how we advertise our products! We are in about 400 homes a week, we would definitely have more than two complaints within my 15 years in the industry. Sincerely Pres/Owner Dan Hatfield If the customer would like to call I would welcome the chance to apologize.