• Report: #76375

Complaint Review: Enzyte.com - LifeKey

  • Submitted: Sat, January 03, 2004
  • Updated: Thu, May 20, 2004

  • Reported By:Lake Elsinore California
Enzyte.com - LifeKey
www.enzyte.com Nationwide U.S.A.

Enzyte.com - LifeKey ripoff misleading ads no cancellation form on askberkeley.com Cincinnati Ohio

*Consumer Comment: UNHAPPY CONSUMER

*REBUTTAL Individual responds: I CAN'T AFFORD THE AVLIMIL ANY LONGER, BUT I CAN'T GET ANYONE ONLY A RECORDING I CAN'T AFFORD FOR IT TO COME OUT OF MY CHECHING ANY LONGER

*Consumer Suggestion: Unautorized debit to my checking account, stated as a Mastercard

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I ordered Enzyte for a person who lives 3000 miles away from me so didn't see the "disclaimer" or automatic enrollment phrases. I called the number given me to cancel and got a message that said, "you can cancel at www.askberkeley.com". I'd rather do things by email than talk on the phone so I went to the site.

I looked at every page on askberkeley.com for the cancellation form the phone robot said would be there. Spent quite a bit of time actually to make sure I hadn't missed it. It is not on that site unless they put in on there while I'm typing this. I called the company again and held the line to talk to someone who told me I cannot cancel if the product is already shipped. I asked to talk to a supervisor who was a complete robot - learned her lines well. I asked her who the manufacturer was and she said Berkeley Neutraceuticals.

That company is not listed on any search engine that I could find. She also mentioned the Federal Trade Commission and that is where each one of us should write I guess to get this bait and switch company off the net or to change their policies. I finally entered lifekey which got me here! Thanks all you guys for putting in ripoff reports! I hope we can get this company to quit their corporateering ways.

Madi
Lake Elsinore, California
U.S.A.

This report was posted on Ripoff Report on 01/03/2004 06:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Enzytecom-LifeKey/nationwide/Enzytecom-LifeKey-ripoff-misleading-ads-no-cancellation-form-on-askberkeleycom-Cincinn-76375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

UNHAPPY CONSUMER

AUTHOR: William - (U.S.A.)

BY NO MEAN'S ANY DISRESPECT TO YOUR COMPANY OR PRODUCT IT'S JUST THAT I'M ONE OF A THOUSANDS MEN THAT YOUR PRODUCT HAS DONE NOTHING FOR TO IMPROVE THE PROBLEM THAT IS CURSING OLDER MEN I TRIED IT AND TO NO LUCK MY PROBLEM STILL EXISIT'S SO THANK YOU FOR TAKING THE TIME TO HEAR MY THOUGHTS BUT IF YOU WOULD PLEASE DISCONTINUE MY ORDER FOR FURTURE DELVERIES I WOULD GREATLY APPERCIATE IT.
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#2 REBUTTAL Individual responds

I CAN'T AFFORD THE AVLIMIL ANY LONGER, BUT I CAN'T GET ANYONE ONLY A RECORDING I CAN'T AFFORD FOR IT TO COME OUT OF MY CHECHING ANY LONGER

AUTHOR: ALICE - (U.S.A.)

i no longer can afford the money comming out of my account please stop it i can't get anything except a recording over and over again telling me to go to www.askberkeley.com i need it stopped at once.
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#3 Consumer Suggestion

Unautorized debit to my checking account, stated as a Mastercard

AUTHOR: Sue - (U.S.A.)

I found out today that the company "Askberkeley had debited my USAA checking account$70.00 which I never autorized.

My bank gave me their # 866-985-9040 of which I called and held for over an hour listening to thier garbage and never got to talk with anyone. I tried emailing them at www.askberkeley.com, my email couldn't be send, so I had Yahoo find thier web page which I got fromn listening over & over while holding on the phone.

This is a license to steal, this company had no right to do this to me or anyone for that matter. I never joined a so called "Managecare plan, etc. etc. What do you suggest I do?

Thank you for your time and attention.
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