- Report: #64428
Report - Rebuttal - Arbitrate
Complaint Review: Epenzio
Epenzio2795 Cottonwood Parkway #120 Salt Lake City, Utah U.S.A.
Epenzio,Inc ripoff baffled by billing fees,cancelled account with 300 fee, but now wants full fee screwed others too Salt Lake City Utah
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I was so confused by who did what and who was debiting my bank account. I am the perfect victim. I knew nothing about how eccomerce worked. I didn't know how the software worked. I didn't even get physical software if it was needed. And I couldn't understand how to use thier service. I have learned and now have a website without even needing a ridiculous merchant account setup. I sent a letter to all of the names of the different companies billing me and it was pretty intense. Epenzio reviewed the letter and I recieved a cancellation on my account but I would have to pay a late fee of 300.00(whatever that means).
I started making payments each month until I thought I had paid the fees off. I didn't recieve any type of reciept or balance. So, I figured if I owed more I would get a call from Epenzio. Over a year later now and Monterey just called me trying to collect the full amount of over 2100.00. What can I do? Julie
This report was posted on Ripoff Report on 07/22/2003 09:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Epenzio/Salt-Lake-City-Utah-84121/EpenzioInc-ripoff-baffled-by-billing-feescancelled-account-with-300-fee-but-now-wants-f-64428. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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