• Report: #744887

Complaint Review: Epson

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  • Submitted: Fri, June 24, 2011
  • Updated: Fri, June 24, 2011

  • Reported By: EpsonPrinterVictim — Chicago Illinois United States of America
Epson
3-5 Owa 3-chome, Suwa, Nagano 392-8502, Japan Nagano, Select State/Province United States of America

Epson Seiko Epson Corporation Epson printer requires $60.00 of ink cartridges which are depleted after cleaning the heads three times and after not printing one page Nagano, Other

*Consumer Suggestion: Are you using "Epson" ink??

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Epson gave away a free printer with the purchase of a computer and now I know why.  I have spent $120.00 on ink and been unable to print a page.  I installed new cartridges a while back and it wouldn't print.  I tried new cartridges again yesterday and performed a head cleaning operation since it wasn't printing and was told that the cartridges are now empty because I cleaned the heads three times.  They refuse to reimburse me for the ink and said I could pay to have the printer repaired so I can spend another $60.00 to try to print something.  If you are looking to buy a computer printer I would stay as far away from Epson Printers as you can get...low quality printers designed to drain the  ink when you clean the heads, ridiculously expensive ink and useless customer service.  They will never see another dime of my money. 

This report was posted on Ripoff Report on 06/24/2011 10:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Epson/Nagano-Select-StateProvince-/Epson-Seiko-Epson-Corporation-Epson-printer-requires-6000-of-ink-cartridges-which-are-de-744887. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Are you using "Epson" ink??

AUTHOR: Ken - (USA)

If you are using Epson ink cartridges, it looks like they should make it right.
I you are using after market or refilled cartridges, that would likely be the problem.

Good luck with your printer.

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