- Report: #607061
Report - Rebuttal - Arbitrate
Complaint Review: Equfax
Equfax1550 Peachtree Street, N.W. Atlanta, Georgia United States of America
Equfax Equifax scam ripoff Atlanta, Georgia
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He started to ask me the same mortgage questions after all the other questions again, and he couldn't understand why I did not know my mortgage amount to the penny from five years ago. So I tried to call the Corp. HQ in Atlanta at 404.885.8000. The young woman who answers the phone was obliviously used to dealing with difficult people, her attitude was terrible right from the word "hello". She said outside calling India there was nothing I could do. I asked for the CEO's office or someone in charge of the folks in India. No luck. So all I can do is tell my credit card company that Equfax refuses to cancel my free trial. Equfax should make it easy for customers to cancel the free online trial of their services. Instead they make it very hard. They are victimizing older Americans, like my mom, who had the same experience and gave up trying to cancel the service. Many people sign up for this trial service through online companies offering this or that free, and it's all a scam. Equifax must know this because an Google search found thousands of complaints. When I call a company it would be nice if their customer service people could understand English and speak it with some competence.
This report was posted on Ripoff Report on 05/25/2010 09:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Equfax/Atlanta-Georgia-30309/Equfax-Equifax-scam-ripoff-Atlanta-Georgia-607061. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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