- Report: #1127091
Report - Rebuttal - Arbitrate
Complaint Review: Equinox and RVTI
Equinox and RVTI, Select State/Province USA
Equinox and RVTI Beware the Scam, this is not a free 14 day trial! internet
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I ordered a supposedly free 14 day trial of Equinox Day and Night Serum along with RVTI cream. It was supposed to be free with shipping and handling. I did not recieve the product until the 14 day period was up. I have used it 2 days so far and saw that they charged my bank account $99.00 and #93.00, total of approximately $200.00.
When I called to complain I was told that the 14 day trial only allowed me 14 days from THE DATE OF ORDER not received, to cancel. So that was why I was now going to be charged this amount monthly. When I asked if I could return the product I was told no. I cancelled but want to warn everyone. I am now bouncing checks due to these unexpected charges. I know I was sucked in by pictures of Ellen Degeneras making it appear that she supported this company. I don't know if the products are any good but will not use them in the future due to the scam customer policy.
This report was posted on Ripoff Report on 02/27/2014 03:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Equinox-and-RVTI/Select-StateProvince/Equinox-and-RVTI-Beware-the-Scam-this-is-not-a-free-14-day-trial-internet-1127091. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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