• Report: #1027945

Complaint Review: Equinox

  • Submitted: Wed, March 13, 2013
  • Updated: Wed, March 13, 2013

  • Reported By: Terry — Westland Michigan United States of America
11532 Harry Hines Blvd # 320 Dallas, Texas United States of America

Equinox equinoxskincare.com Deactivate Bank card access Immediately Dallas Texas

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Ordered "risk free" trial offer of skincare via online at equinoxskincare.com.  Terms non-refundable S&H cost of 4.95 and could cancel within 14 day trial period.  Canceled during trial period and received cancellation number Feb 23.  Following day bank charge of f$99.  Called Feb 24 and received a refund confirmation.  Ten days later, still no refund, customer service said they had a cancellation and money never was taken.  Faxed evidence. Three days later account charged with $105.95.  Now phone number is inactive.  Bank said most likely scam, advised to deactivate card.

This report was posted on Ripoff Report on 03/13/2013 05:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Equinox/Dallas-Texas-75229/Equinox-equinoxskincarecom-Deactivate-Bank-card-access-Immediately-Dallas-Texas-1027945. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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