• Report: #1001282

Complaint Review: Equinox

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  • Submitted: Tue, January 22, 2013
  • Updated: Tue, January 22, 2013

  • Reported By: Nancy — Fergus Falls Minnesota United States of America
Equinox
1285 Baring Blvd #297 Sparks, Nevada United States of America

Equinox Mailing address on pkg 1285 Blvd #297 Sparks,NV89434 no name on box- inside slip equinox- Charge on my card says Sheridan Skin of Great Britan???? Equinox Skin Care Rip Off Sparks, Nevada

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I saw an advertisement for Equinox Skin products to try for $4.95. I tried the product when I received it no phone number no price list nothing to order if you liked the product.  Today 1/22/13 I get a box in the mail no company name on it- address 1285 Baring Blvd #297 Sparks, NV 89434. I call Citi Bank to find out what charges are on my card the $4.95 last month $105.95 for this month. I asked the name of that company the representative said Sheridan Skin with ph#877-599-2652 I said I have no idea who that company is.  The rep stated its from Great Britan. Now I am very confused.

I called the phone number they identified themselves as Sheridan Skin I asked if they were also known as Equinox and she said yes. I told her I authorized the $4.95 to try the product with no price list or phone number to call and order product if I did like it.  I did go on to say I had not authorized the $105 charge I was simply trying their product.  She started to argue with me the woman had an accent not british not american more like Jamican. I asked to speak to her supervisor. He was as rude as she was when I told him I had not authorized additional charges to my credit card.  I told him I simply ordered the $4.95 to "try their product" he stated nothing is free.  

It should be illegal for companies to help themselves to a consumer's credit card without direct authorization to do so upon the customers inspection and approvl of further shipments.


This report was posted on Ripoff Report on 01/22/2013 01:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Equinox/Sparks-Nevada-89434/Equinox-Mailing-address-on-pkg-1285-Blvd-297-SparksNV89434-no-name-on-box-inside-slip-e-1001282. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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