- Report: #1001282
Report - Rebuttal - Arbitrate
Complaint Review: Equinox
Equinox1285 Baring Blvd #297 Sparks, Nevada United States of America
Equinox Mailing address on pkg 1285 Blvd #297 Sparks,NV89434 no name on box- inside slip equinox- Charge on my card says Sheridan Skin of Great Britan???? Equinox Skin Care Rip Off Sparks, Nevada
I called the phone number they identified themselves as Sheridan Skin I asked if they were also known as Equinox and she said yes. I told her I authorized the $4.95 to try the product with no price list or phone number to call and order product if I did like it. I did go on to say I had not authorized the $105 charge I was simply trying their product. She started to argue with me the woman had an accent not british not american more like Jamican. I asked to speak to her supervisor. He was as rude as she was when I told him I had not authorized additional charges to my credit card. I told him I simply ordered the $4.95 to "try their product" he stated nothing is free.
It should be illegal for companies to help themselves to a consumer's credit card without direct authorization to do so upon the customers inspection and approvl of further shipments.
This report was posted on Ripoff Report on 01/22/2013 01:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Equinox/Sparks-Nevada-89434/Equinox-Mailing-address-on-pkg-1285-Blvd-297-SparksNV89434-no-name-on-box-inside-slip-e-1001282. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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