- Report: #1038037
Report - Rebuttal - Arbitrate
Complaint Review: Equinox
EquinoxInternet United States of America
Equinox Skinbeauties Advertisement states 14 days to try product, however, they start your 14 days from the date of your order. Internet
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So you are only getting maybe 10 or 12 days depending how long it takes for your order to arrive. I contacted them because they hit my credit card prior to the 14 days as far as I was concerned I still had 2 days left. They are very rude and I ask to speak to a supervisor, kepted telling me one was not in, I insisted to speak to a supervisor, someone came on the phone, also rude, I requested to return the product and wanted my money back, they totally refused. Their site shows 100% refund if you are not happy with the product. That only applies to people that have ordered and receive product on their automatic shipping every month. I don't see how a company can advertise 14 days, when that is totally a lie!!!!!!!!!!!!!!!!!!!!!!!!!!!!! To me this is False Advertising!!!!!!!!!!!!!!!! They got me for 99.00, beware do not order from this company..............scam.......................
This report was posted on Ripoff Report on 03/26/2013 07:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Equinox/internet/Equinox-Skinbeauties-Advertisement-states-14-days-to-try-product-however-they-start-your-1038037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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