- Report: #296062
Report - Rebuttal - Arbitrate
Complaint Review: Equiteric HorseloverZ.com
Equiteric HorseloverZ.com254 North Cedar Street Hazleton, Pennsylvania U.S.A.
Equiteric HorseloverZ.com knowingly selling items no longer in stock, slow shipping, poor customer service Hazleton Pennsylvania
*UPDATE Employee: Response to your Update
*Author of original report: equiteric hazleton Pennsylvania -conflicting info
*UPDATE Employee: Response to problem with your orders
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Currently I am awaiting the arrival of 3 items (one paid for in November 2007) purchased at auction then reported as 'out of stock'.One item was refunded even though it too was an auction item.
Why is this company continually allowed to fraudulently advertise items for sale which they do not have?
Responses from customer service are slow and elicited only after a continuous barrage of emails on my part.
They promise to keep you updated as to the status of your orders while at this moment, I have an order with them-placed and paid on 12/24/07-of which I can find NO INFORMATION on at their website at all!
I am extremely dissatisfied with their poor performance and will be forced to take my business elsewhere.
While they seem to be satisfied with their level of performance, I am not. Sadly, I feel only a rapid decline in their customer base will bring about a course of remediation on their part before they lose even more clientele.
This report was posted on Ripoff Report on 01/01/2008 09:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Equiteric-HorseloverZcom/Hazleton-Pennsylvania-18201/Equiteric-HorseloverZcom-knowingly-selling-items-no-longer-in-stock-slow-shipping-poor-296062. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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