- Report: #581950
Report - Rebuttal - Arbitrate
Complaint Review: Equiteric - Horseloverz.com
Equiteric - Horseloverz.com254 North Cedar Street Hazelton, Pennsylvania United States of America
Equiteric - Horseloverz.com Horseloverz.com The company refused to sell me a saddle at the price I won it for in a ebay auction Hazelton, Pennsylvania
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Equiteric aka horseloverz.com listed a saddle on ebay with no reserve price. I bid on the saddle and won the auction. I paid them through paypal the same day and recieved a reciept from paypal. Equiteric did not contact me about winning the item which is standard policy on ebay. I contacted them and they acknowledged that I paid for the item and it was in the warehouse for shipping and would email when it was shipped. 10 days after that email I received an email from paypal saying my money was refunded with no explaination from Equiteric. I called Equiteric and they told me that they would not sell me the saddle at that price. They would sell it to me at more than twice the winning bid. I explained to them that I did not want the saddle at the price they were offering that I wanted it at the price I won the auction at, they said basically "tough luck" they would lose to much on the saddle. I told them that they should have put a reserve price on saddle. This is deceptive business practice, they should honor the price I won the saddle at. I will never try to buy anything from this business again because they don't care about their customers.
This report was posted on Ripoff Report on 03/17/2010 08:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Equiteric-Horseloverzcom/Hazelton-Pennsylvania-18201/Equiteric-Horseloverzcom-Horseloverzcom-The-company-refused-to-sell-me-a-saddle-at-the-581950. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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