- Report: #655452
Report - Rebuttal - Arbitrate
Complaint Review: Eric Ward
Eric Ward expensive, customer service is very poor, does not follow through with promises , Internet
*REBUTTAL Owner of company: FYI...This complaint is fake
*Consumer Comment: Give me a break
*REBUTTAL Individual responds: FYI...This complaint is fake.
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After just a few months of arduous work and doing all the things to the "T" as defined by Eric, I still haven't ranked on Google and I guess I am nonetheless thought-about in the "sandbox". I am out $2,500 and have not made any money off of any of my campaigns. I assume that was the one thing that I got out of it, is that I did get accepted to several different insurance company forums, none the less so did hundreds of other people. In the interim I get terrible customer service from Eric's company and nobody will get back to me to answer any questions or to assist me in determining why I am not ranking. I at first explained to Eric that I'm very new to the business and I wanted plenty of assistance and support. Which after all I used to be advised that would not be an issue and he would assist me every step of the way. Now I'm attempting to get a refund, not even asking for all of it back.I simply want no less than half of the money back and I'm principally being laughed at. I am here to simply warn folks to be careful of their search for net constructing firms, perhaps make a deal for half down and the rest when you rank.
This report was posted on Ripoff Report on 10/26/2010 02:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Eric-Ward/internet/Eric-Ward-expensive-customer-service-is-very-poor-does-not-follow-through-with-promises-655452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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