• Report: #655452

Complaint Review: Eric Ward

  • Submitted: Tue, October 26, 2010
  • Updated: Mon, September 17, 2012

  • Reported By: sierrasinput — san marcos California United States of America
Eric Ward
Internet United States of America

Eric Ward expensive, customer service is very poor, does not follow through with promises , Internet

*REBUTTAL Owner of company: FYI...This complaint is fake

*Consumer Comment: Give me a break

*REBUTTAL Individual responds: FYI...This complaint is fake.

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I've just lately joined an insurance company and realized that I needed to have my own websites to promote my future campaigns. On reflection you are in all probability assuming that I have no experience in web site constructing, effectively you are 100% correct. I have no clue on how to even begin constructing my own web site and truly did not even think that I had the capability of doing so. I did some in depth research on the web and located an organization known as EricWard.com. I read all the detailed data and determined to jump in and pay him for his services. $2,500 really had me choking and I figured it might not be such a bad price as soon as I rank on Google and make 1000's a month with my new job.

After just a few months of arduous work and doing all the things to the "T" as defined by Eric, I still haven't ranked on Google and I guess I am nonetheless thought-about in the "sandbox". I am out $2,500 and have not made any money off of any of my campaigns. I assume that was the one thing that I got out of it, is that I did get accepted to several different insurance company forums, none the less so did hundreds of other people. In the interim I get terrible customer service from Eric's company and nobody will get back to me to answer any questions or to assist me in determining why I am not ranking. I at first explained to Eric that I'm very new to the business and I wanted plenty of assistance and support. Which after all I used to be advised that would not be an issue and he would assist me every step of the way. Now I'm attempting to get a refund, not even asking for all of it back.I simply want no less than half of the money back and I'm principally being laughed at. I am here to simply warn folks to be careful of their search for net constructing firms, perhaps make a deal for half down and the rest when you rank.

This report was posted on Ripoff Report on 10/26/2010 02:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Eric-Ward/internet/Eric-Ward-expensive-customer-service-is-very-poor-does-not-follow-through-with-promises-655452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

FYI...This complaint is fake

AUTHOR: ericward - (United States of America)

FYI...This complaint is fake.  I do not build websites and never have, nor do I offer the services you describe, and never have. Ever.

Here's a simple way to prove it.  I only take payments via Paypal and Google Checkout, so if you are real you will have a payment confirmation # and so will I.  Just send me your confirmation # and I'll eat my words and send the fee back to you.  You wont do this, because you can't, because the transaction does not exist and never did, or you would have already filed a complaint with Paypal and Google, which you have not done, since there is no transaction to complain about.

Geez, get a life.  Who is paying you to attack me?

My phone number is 865 637 2438, my email is eric@ericward.com, and I'm here at my desk every day.  If I'm wrong, you'll have your fee back in five minutes.  Prove me wrong. You can't.

--Eric
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#2 Consumer Comment

Give me a break

AUTHOR: Peter J - (United States of America)

The world knows Eric, and how ethical he is. I spoke with him 16-17 years ago over the phone when nobody knew who he was and he spoke with me for free. We have a mutual acquaintance in common (Robin Nobles) but he didn't know who I was and I doubt he remembers me. 4 years ago, my business was sabotaged, and I called him again on the advice of both Robin and John Alexander. I didn't realize that he was famous in the world of links or I would not have called because I would not have thought he would take the call. He did take my call and helped me for free for 20 minutes. I was flat broke, and grateful. Try calling Rand Fishkin (who I respect very much) and getting HIM on the phone like that. 

I believe what Eric says is true. I have never heard of him creating websites, and the thought is laughable. What kind of jerk would say these things. Why does the ripoff report allow this kind of detritus to be published. I know the 2,500 strategy sessions the lying person is trying to reference and it doesn't involve web site creation. I am thinking of paying Eric the same amount for link strategy sessions because he is the world's foremost authority on inbound links. The ripoff report disappoints me for permitting complaints that obviously fraudulent to anyone that has a clue to who Eric is. 

Thanks for the free advice 17 years ago Eric. I took the time you gave to me and spent the same amount writing this, but I would have done it anyway, and I look forward to working with you someday.

Peter J
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#3 REBUTTAL Individual responds

FYI...This complaint is fake.

AUTHOR: EricW - (United States of America)

FYI...This complaint is fake.  I do not build websites and never have, nor do I offer the services you describe, and never have in my 16 years online.

Here's a simple way to prove it.  I only take payments via Paypal and Google Checkout, so if you are real you will have a payment confirmation # and so will I.  Just send me your confirmation # and I'll eat my words and send the fee back to you.  You wont do this, because you can't, because the transaction does not exist and never did, or you would have already filed a complaint with Paypal and Google, which you have not done, since there is no transaction to complain about.

Geez, get a life.  Who is paying you to attack me?

My phone number is 865 637 2438, my email is eric@ericward.com, and I'm here at my desk every day.  If I'm wrong, you'll have your fee back in five minutes.  Prove me wrong.

--Eric
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