- Report: #1137301
Report - Rebuttal - Arbitrate
Complaint Review: Erie Construction Midwest Inc
Erie Construction Midwest Inc4271 Monroe St Toledo, Ohio USA
Erie Construction Midwest Inc New Installed Steel Lifetime roof = Lifetime of repairs Toledo Ohio
*Author of original report: Update one month later
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Lifetime Metal roof installed and had 8 leaks and "repairs" over a 3 year time period - Never repaired correctly. Purchased and paid in full for a lifetime warranty steel roof in February of 2011. Original installation was March of 2011. The first leak was noted on 8/25/11 and then second roof leak 9/19/11. Called the company 11 times to get a crew out a 9/24/11. 10/30/11 leak number 3 called into Erie. 7 calls later crew out to repair (11/5/11). 11/7/11 leak number 4 occurred, called company 4 times - crew sent 11/14/11 to caulk seams. 5/5/12 Leak number 5 repair attempted 5/8/12. 9/8/12 #6 leak in 2 new locations. Called company and picture taken and sent per email to firstname.lastname@example.org. 9/19/12 crew out to repair again and did water test and will be back to repair roof. 10/16/12 replaced front half of the roof. 6/1/13 leak #7 in bedroom now. Called company again multiple times. Was given Larry Kilby's name and phone number.n On 6/11/13 Crew back to repair again. 4/7/14 new leak in office. Called Larry Kilby and the office to report leak again. We have given this company multiple times to redeem themselves and we have a very expensive leaky roof. We have had leaks in 3 separate areas in the house and have repaired and repainted each time and now will have to replace part of the ceiling in one room due to the damage. The crew changes each time, the foreman or project manager changes frequently, and we continue to have to chase them to get the repairs done. We believe that they are incapable of installing a steel roof that will not leak.
This report was posted on Ripoff Report on 04/08/2014 01:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Erie-Construction-Midwest-Inc/Toledo-Ohio-43606-1943/Erie-Construction-Midwest-Inc-New-Installed-Steel-Lifetime-roof-Lifetime-of-repairs-Tol-1137301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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