- Report: #200110
Complaint Review: Erie Construction Midwest
| Erie Construction Midwest 3520 Sudachi Drive
Dayton, Ohio U.S.A. |
|
Erie Construction, Co., Erie Construction Midwest, Ripoff - Elderly Mother Scammed for Vinyl Siding Dayton, Toledo, Akron, Fort Wayne, Grand Rapids, Lansing, Port Huron, Traverse City, Clinton Township (MI) Ohio, Michigan, Indiana
*Consumer Comment: Boo Hoo Hoo. Erie is good choice.....
*UPDATE Employee: Ya Satisfied customers all right!
*General Comment: I agree with Christopher
*Consumer Suggestion: in home sales
*UPDATE EX-employee responds: Do not even bother with this company!!!
*Consumer Suggestion: Consumers: Do your homework!!
*UPDATE Employee: Just a side note
*UPDATE Employee: Whats the other side of this complaint?
*Consumer Suggestion: EVERYONE SHOULD BE WARNED ABOUT ERIE
*Author of original report: Update: The Refinancing Catch Erie Construction Offered
*UPDATE EX-employee responds: Pretty standard
*Author of original report: Thanks! Even More to Erie's Scheme
*Consumer Suggestion: THIS COMPANY HAS A LONG HISTORY OF THESE TYPES OF THINGS
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My wife went over to trim bushes and cut the grass when my Mother told her that two nice men came by and talked to her for hours about installing Vinyl Siding and Gutters. She lives in a small plat house in Fairborn, OH which is 1008 square feet. She told my wife that they were coming by that day to give her an estimate and tell her if she was eligible for financing.
My wife said when she was outside, a brand new white Audi with temporary tags pulled up to the house. Two men in business suits, John Rouse and Bill Potts, went to my Mother's front door. My wife said that they were there for a while then left. When she asked my Mother how it went my Mother said, "I just gave them all my money." When my wife inquired to how much it was going to cost, my Mother told her they said it would be $12,583.00 for tan vinyl siding and new gutters in the front and back of the house. When my wife stated she thought that sounded like too much money, my Mother replied, "well, they said I would get some of it back after refinancing. Plus, I've just increased the value of my home."
My Mother has been a diabetic for years and takes insulin. She cannot hide the sores and bruising on her lower legs and is very overweight. She lives with my 40 year old mentally retarded brother alone since my Father had to be placed in a nursing home eight months ago. My Mother gushed that the men had talked to her for hours and kept telling her, "they could not believe she was seventy years old." No one would have bought that old line except my Mother, who usually won't even let family members in the house because of the condition it is in. And who would promise you some of your money back once they refinance when you never financed in the beginning?
The house was built in 1957 and is usually appraised at $64,920.00 for that type of home. Last year the County Auditors asked to come in to see the house, the appraisal is now $16,240.00. The house is stacked with stuff in every room in the house. She is suffering from a hording disorder and has everything under the sun piled all over the house. We have been trying to work with her and will continue to do so, but if anyone walked into that house they would know there was something deeply wrong with this scenario.
My Mother went on to say that they could not let her finance because, and to quote them, "once a spouse is placed in a nursing home, no one will finance you." She added that these two men actually asked her, "well, how much money is in your bank account?" And Voila, the estimate was just that much. Right at that moment my Mother wrote a check for that amount and they took it happily. My Mother didn't even make it to drop #1, let alone drop #2. They did tell her that they were giving her $4,000.00 off the real cost of $16,000.0 - they are such sweet and generous guys, aren't they?
Now my wife is really dismayed. She copied the information off the contract and came home to tell me this Saturday evening. She told me that my Mother wrote them a check and that they told her she only had three days to cancel the contract. So, they got the check late Saturday afternoon, so that gave my Mother Sunday and Monday to cancel. Good timing, boys! The information had Toledo and Dayton as location, the 800 number and one of the guy's cell numbers. Well, I'll be, no fax number?
This morning I got up early to check them out. I visited their website and noticed that the copy/paste funtion was disabled. I build web sites and know that there are only a few reasons you write a string disabling this feature....one is making it harder for someone who is getting your info to "research" or "report" you. I visited many other construction sites and none had this string written into their pages. I am trying now, on Sunday, to call or fax to cancel this contract. If anyone can help me with tips on how to get my Mother out of this three day scam I would appreciate it if you could contact me or post it on the boards here. Thank you.
Christopher
Xenia, Ohio
U.S.A.
This report was posted on Ripoff Report on 07/09/2006 12:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Erie-Construction-Midwest/Dayton-Ohio-45414/Erie-Construction-Co-Erie-Construction-Midwest-Ripoff-Elderly-Mother-Scammed-for-Vin-200110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Boo Hoo Hoo. Erie is good choice.....
AUTHOR: Jason M Smith - ()
SUBMITTED: Thursday, March 14, 2013
#2 UPDATE Employee
Ya Satisfied customers all right!
AUTHOR: Concerned Citizen - (United States of America)
SUBMITTED: Monday, September 26, 2011
#3 General Comment
I agree with Christopher
AUTHOR: Tina - (United States of America)
SUBMITTED: Wednesday, December 29, 2010
Erie has infested and are still preying on Tipp city!!! They were at my parents house last week - I told my mom be weary when they call you back.
They stopped at my house more than 2 years ago. Said they could do it all...new siding, new windows, gutters ect.
I was in school at the time. I am a widow with a child and struggling through school. I told them I was not interested. Yes they spent 3 hours trying to convince me!!! Lots of personal questions!! When do I get out of school, how and when my husband passed on(I think its to catch you off guard!)
I explained in many ways that I didnt have the money and I didnt want their services. I did say that if I ever thought about doing some work I would think of them.....I guess this gave them a foot in the door. Because I recieved phone calls and house visits for almost 2 years every week from @ 4 different people in their office with the vandalia phone number.At one pointthey sent someone to do an estimate for me.....I told them no I dont want it!! I was glad I was home that day!!When I did answer (most went to answering machine) I always told them No....and not any time soon. Earlier this year finally I told them not to call back or I would report them.
They do not take no for an answer easily..............
My mom told them about my problems with them and they got nasty with her and hung up on her.....thank God - she wont have to deal with them!!
But we have alot of elderly neighbors and I worry about them!!!
#4 Consumer Suggestion
in home sales
AUTHOR: Ex Employee Who Knows All - (U.S.A.)
SUBMITTED: Wednesday, July 01, 2009
This Company especially
#5 UPDATE EX-employee responds
Do not even bother with this company!!!
AUTHOR: Toledofurthur - (U.S.A.)
SUBMITTED: Thursday, April 02, 2009
First off, if you respond to an ad in the paper (in the toledo blade it is a western theme Wanted Poster), you will be called by numerous telemarketers numerous times, sometimes multiple times a day. Little sidenote here, I knew I was quitting and had about 3 days of work left before I had to start my current job, and in those three days I basically just called people and agreed with their gripes. One older gentleman told me straight up "You need to get yourself away from that company", to which I responded "Well, I already quit, got something 1000x better lined up, and I feel for you too, because these calls probably will not stop anytime soon"
See, these particular guys like that one I mentioned are the ones with half a brain. But Erie has no use for them.
Here is a word to the wise for anyone considering buying a roof. These roofs, on average cost well over $10,000. Fucking ridiculous!!! You can get a hard working American from your own hometown to do it for under $5k -and don't even rebut with any bullshit that it will be a shoddy job. The douchebag salesmen working for Erie don't know jack about roofing, much less how to treat honest American consumers. Speaking about shoddy jobs, Erie claims they do not subcontract their jobs out. BULLSHIT BULLSHIT BULLSHIT!!! Over a dozen people I spoke with told me that after the popped-collared axe-body-spray-smell-emitting salesmen closed the deal, they were followed by teenage mexican workers doing unsafe work and then not showing up to do a follow up.
While I was scheduling appointments for people actually interested in getting their roofs done - 90% of the time the douchebag salesmen wouldn't even show up to the appointment. They wouldn't even call. Some people were naive enough to reschedule a couple times only to be stood up again. More than a dozen people told me of salesmen just driving by their houses and not even stopping by because they believed their house to be not expensive enough. I felt sorry for the people that did end up having the salesmen stop by because most were rude and racist.
The entire time I worked there, about 5 months, I talked to well over 10,000 people. Of those select few that actually had purchased a roof, most had complaints about them - leaks, no follow up appt, etc.
Consumers Beware: this company is not for you. They use shady sales tactics and even shadier contract language. Do your local economy a favor and hire your friend or your neighbor roofer to do the great job that thousands of roofers across this country can do - for 75% the price!
#6 Consumer Suggestion
Consumers: Do your homework!!
AUTHOR: R.lee - (U.S.A.)
SUBMITTED: Friday, March 20, 2009
James is correct on a few of his points. Any company that provides goods and/or services is bound to have complaints, which usually are misunderstandings between seller and consumer. Misunderstandings are ALWAYS the lack of the seller communicating properly to the consumer, period!! ALWAYS!!! Sometimes this is from lack of experience, sometimes its intentionally misleading consumers to earn commission.
So, complaints will happen because we're all human. The real test of a company is the manner in which they resolve complaints.
James makes a point when he mentions that another family member was present when the sales people arrived, but for some bizarre reason, did not attend the presentation nor assist their mother with the purchase knowing of her infirmities. Shame on you!!
James, forgive me, but your presentation here is not helping your case that much. First, your grammar, spelling, and punctuation are probably at a 7th grade level. This leaves me with the impression that if you're the company advocate, I understand where the communication gap is.
James, you also give some misleading information. Such as: "the loan is tax deductable."
Only the interest is tax deductible, which only reduces taxable income; so in reality, the consumer only gets back a very small amount of the purchase, and only if they itemize. Your statement is intentionally misleading and lends itself to the lack of credibility of you and your company. And why mention "over 80,000 satisfied customers" which obviously can't be validated? Is this more misleading information? Or is it typical high pressure sales tactics?
James is correct in that they are a member of the BBB. This is rather self serving in that any company that PAYS for BBB membership "is a standing member of the Better Business Bureau". James, when you throw that kind of information out there, you better check yourself out on their website: (((Redacted))) More specifically, (((Redacted)))
Erie Construction receives a B- rating, which on the surface may not seem bad, but the reason the BBB rates the company so low is for their lack of response in settling complaints. And yes, as a consumer, B- is a low rating as far as I'm concerned, for this type of purchase. Here's why...
James is correct when he states that the BBB registered complaints, for the most part, have been resolved. Look up the stats at the BBB site. My problem with Erie is that the majority of the 152 complaints filed in the past 36 months with the BBB, are for contract issues, guarantee or warranty issues, and sales practice issues. Remember, these are company controllable issues that should never have taken place to begin with!
James, here's the real concern: Your company has a lackluster rating from the BBB, but this is only due to the people that took the time to report you to the BBB. My experience tells me that this is only the tip of the iceberg. Statistics within the industry is that only 25% of unhappy consumers report their problems to the BBB or take similar action after unsatisfactorily trying to resolve the problem with the company, so in reality you probably had closer to 500-600 complaints in the past 36 months. This doesn't count the complaints that were resolved and create satisfied customers as you mention. This is only the customers that got no satisfaction to their complaints.
Dear consumer: This is a red flag! Do your homework first!
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This is why Erie Constuction is a standing member of the Better Business Bureau,if you referance there,you will see that any complaints that has been made against our company has been resolved. We are not out to cheat anybody,we would not still be in business if we did. We have been in business for fifty years,again,to have as few complaints in fifty years is a pretty good record,wouldn't you agree?
Again,thank you for your time
#8 UPDATE Employee
Whats the other side of this complaint?
AUTHOR: James - (U.S.A.)
SUBMITTED: Saturday, October 13, 2007
As far as too much money, we use 100% upvc, not recycled pvc,plus many other features and benifits with using our product. Money back for refinancing, yes, the loan is tax deductable, and anytime you make a home improvement,your home is worth more money as a whole through appreciation. Asking for cash, and financing, yes, some people like to put mony down so there loan payments are within there budget. The condition of the home inside, each office goes into many, many homes in a weeks time, you should see some of the homes we go into.
Canceling the contract. We do not count the day the contract was signed. Also, we only count business days, so if the contract was signed on a Saturday, she would have had until midnight Wednesday of the following week to cancel.
Why would you need to copy and paste on our website for this, I'm a little confused on that one. Our website is used to inform the public of our product, and if interested, they can E-Mail us on what product they would like us to contact them on.
By writing this, I do not mean to degrade,or insult the complainet, far from it, I only mean to give the other side of the story.
Thank you
#9 Consumer Suggestion
EVERYONE SHOULD BE WARNED ABOUT ERIE
AUTHOR: Drew - (U.S.A.)
SUBMITTED: Tuesday, August 01, 2006
#10 Author of original report
Update: The Refinancing Catch Erie Construction Offered
AUTHOR: Christopher - (U.S.A.)
SUBMITTED: Tuesday, August 01, 2006
When she told us they told her "nobody would finance her" as mentioned by the gentleman in Toledo who used to work for them, I found out it wasn't just to refinance the siding she already had cash for it in full, which she handed them. Turns out one of the gentleman at her house were their mortgage guy. The refinancing idea they were handing here was not just for the siding, but on her house.
Not only were they overcharging this old diabetic woman for siding, asking her to call her bank to see how much she had in it, taking $12,582.00 for a house that is 1009 square feet, but was going to refinance her mortgage to get her money back. These meant they would have ripped her off on siding and OWN her home! She would have given them the cost upfront, paid too much and then be making payments on her home to THEM!
My parents had purchased this house in 1957. I believe they had taken two mortgages out on it, but it was paid for and is one of their assets. My Father is in a nursing home and my Mother lives alone with my mentally handicapped 40 year old brother. The nursing home costs quite a bit even with the little help she gets from Social Security. She has been late on payments to the nursing home to the point that they have threatened to discharge my Father who cannot walk and has had several strokes.
This was discussed in detail with the Midwest Sales people in their two visits, one lasting over three hours, and yet they still pursued to empty her bank account, give her back the amount of already outlandish priced vinyl siding and was moving in to owning her home. She even told them about her diabetes and insulin use and how she had not been able to purchase her medications, (which are many; including the insulin, blood pressure medicine, cholesterol medicine and nearly five others), while she waited for Humana Services to get her on a prescription plan. Which were solely due to our actions that assisted her in getting assistance. If we hadn't interrupted their last visit my Mother would have been raped financially by this company for vinyl siding.
It is difficult enough for elderly people to make it after retirement but to add the circumstances that my parents are facing makes it especially difficult. These representatives of Midwest Construction heard all the details from my Mother and still pursued to scam her thoroughly. I realize that people need to be very careful with scams coming from every direction but to have these guys look her in the eyes and still proceed to rip her off is alarmingly shocking. Even though the deal did not go through, thank God, I am determined to alert everyone about this company that by all rights, (even checking the Better Business Bureau), seems to be a legitimate company. These are tactics I would expect from a fly by night organization, not one that by all appearances seems to be a large and dependable group.
#11 UPDATE EX-employee responds
Pretty standard
AUTHOR: Matt - (U.S.A.)
SUBMITTED: Tuesday, August 01, 2006
They are a sales company, not a construction company. They don't make their money providing good products, service, etc. Their thing is to sell people windows, siding, doors, etc. at more than twice there actual value with strong sales techniques. No question about it.
#12 Author of original report
Thanks! Even More to Erie's Scheme
AUTHOR: Christopher - (U.S.A.)
SUBMITTED: Tuesday, August 01, 2006
My Mother told us that she would get her money back. We weren't sure if she meant because of the home value increasing or exactly what she meant by that, so pressing her she told us that although she was paying for the siding upfront, (NOTE: Never pay for home improvements upfront, work out payments as the job gets done), they told her they would refinance her siding through their own financing company. So, not only would she have paid an outlandish price for the vinyl siding, but then turn around and pay interest fees on something she paid for in full. When we called the cell number they had left with her and told her that she was cancelling, the guy got pretty tough mouthed and said that she had went past her three day contract date, (she hadn't, the copy showed her signing on Saturday), and kept reinforcing that it was up to his company how they would handle it. When asked why they, (his co-worker and him), had the gall to ask how much she had in the bank, he denied ever asking her that. Turns out not only was my cousin there at the time, they told her to call the bank and sat while she did so. They bold-faced lied to us thinking that since we weren't there at the time we would not know the truth. We finished out conversation with him and his company better not contact my Mother or hassle her or we would get a hold of the Better Business Bureau, the local TV station and the police. Luckily, we haven't heard anything else from the company and my Mother hasn't had any hassling visits or calls. I hope it stays that way.
As a company that seems to be pretty legitimate, I cannot believe the sales practices that they have and the lies and deceit they use. But, the company can always say that they cannot be responsible for how "some" of their sales people go about selling their products, even if they are trained that way.
I am glad that we found RipOff Report.com before my Mother lost $12,582.00 on vinyl siding she could get for x5 the amount.
#13 Consumer Suggestion
THIS COMPANY HAS A LONG HISTORY OF THESE TYPES OF THINGS
AUTHOR: Drew - (U.S.A.)
SUBMITTED: Tuesday, August 01, 2006

