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Report: #176986

Complaint Review: Erin Stoody aka Kiwi-flowers - Internet

  • Submitted:
  • Updated:
  • Reported By: Mililani Hawaii
  • Author Confirmed What's this?
  • Why?
  • Erin Stoody aka Kiwi-flowers 856 NE 57th St., Seattle & Washington Internet U.S.A.

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11-15-04 I entered a request to have to costumes made for my boyfriend and I for an anime convention from from Full Metal Alchemist. I received an email response from Erin Stoody, that April 1 would not be doable, but July 2004 (Anime Expo in Anaheim, California) would be fine.

11-17-04 I received mail stating that the Roy costume would be $340 (uniform and gloves) and Riza, $320 (uniform). At this point I was happy to have found Kiwi-flowers as she seem very reliable and swift to answer my emails.

4-23-05 She gets the total that I had sent her completely wrong, stating that I still owed $410, when I had actually paid that amount.

6-19-05 Ms. Stoody states that she sewed one of the costumes incorrectly, and 6-22, states that she'll have it shipped by that Saturday. Needless to say I received an email on 10-13, that she had lost my address.

I had paid in full $660 by 11-01-05 but Erin Stoody had failed to tell me she had changed her addresss. I waited 3 more weeks so that my money order could be fowarded to her new address, which she received a few days before 11-21.

After no response between 11-21-05 till 1-11-06, I threated to tell of her bad business behavior to other cosplayers and warn them. I finally receive mail stating she has the costumes finished since Oct 2005. She offered http://www.kiwiflowers.net/other/progress/rr1.jpg to give me peace of mind.

It's now Feburary 18, 2006, and I still do not have either costume, though I had paid in full, the $660 in November 2005. I have still not been given a response as to why I haven't received my costumes and need them both by April 2006, though this doesn't seem likely.

Maya
Mililani, Hawaii
U.S.A.

This report was posted on Ripoff Report on 02/18/2006 09:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/erin-stoody-aka-kiwi-flowers/internet/erin-stoody-aka-kiwi-flowers-ripoff-unreliable-costume-maker-internet-176986. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#3 Author of original report

Erin Stoody Lives!

AUTHOR: Maya - (U.S.A.)

POSTED: Monday, February 20, 2006

After giving up on waiting, I sent an last night stating that I wanted a full refund, and wanted to finish this once and for all. Lord and behold, I got an answer:

From : Erin S
Sent : Sunday, February 19, 2006 10:02 PM
To : "Maya
Subject : Re: Roy and riza costumes

I understand that miscommunications can cause problems as well, and not to put too fine a point on it, but I have never missed a deadline that was met by both ends of the deal. Because of my new job, I can only go to the post office on Saturdays now, which means the hours
between 10 and 3 pm. This was the reason for the inital delay. Now, it's because I don't have a current address for you. The one I have seems to be incorrect (I don't have a hard copy of it anywhere, just what I've copied down). The one you have for me is still my current home address. If I can get yours, I will pay my former assistant to come pick it up and ship it out on Monday, since I won't be able to do it myself in probably just as long.
--------

I sent another email stating that I want a refund. This would be 3rd time I have to send her my address, and NO I HAVE NOT changed my address. Not to mention, I had comissioned this piece for April 1, 2005, then July 2005, then Oct 2005. Am I the only one that seems to be confused about NOT setting up a date?

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#2 Author of original report

I still haven't gotten a response

AUTHOR: Maya - (U.S.A.)

POSTED: Sunday, February 19, 2006

Actually, the one who ripped me off lives in Seattle. If she lived in Hawaii too, that'd be so much easier.

It's 2-19-06 and I still haven't gotten a response. I also posted on the better business bureau for Washington & at cosplay.com So hopefully soon I'll get a reply.

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#1 Consumer Comment

Posting Advice

AUTHOR: Roger - (U.S.A.)

POSTED: Sunday, February 19, 2006

Maya, You Should make another posting under alterations, That way alot more people will see it. I don't know why someone on a set of small islands would screw a customer around like that. I believe you can tell just a few people, and the word would spread like a plague.

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